240 likes | 330 Vues
Learn about types of violence, setting limits, choices and consequences, directive statements, stages of violence, safe space guidelines, transporting clients best practices, home visits safety, and basic survival rules for personal safety in the workplace.
E N D
Personal Safety in the WorkplaceMICHAEL NERNEY and ASSOCIATESP.O. Box 93Long Lake, NY 12847-0093(518) 624-5351mcnerneyLL@frontiernet.net
A.C.U.T.E. • Aware
A.C.U.T.E. • Control
A.C.U.T.E. • Utilize
A.C.U.T.E. • Trust
A.C.U.T.E. • Evaluate
Types of Violence • Emotional • Loss of emotional control • Precipitating factors • Other influences • Instrumental • Use of force, assault, or threat for gain • Social Learning • Environmental Factors
Setting Limits • NEUTRAL LANGUAGE • HERE AND NOW • FLEXIBLE TIME
Choices and Consequences • Consequences must be: • Clear • Appropriate • Enforceable
Choices and consequences • Language Structure • If/Then • Only two choices • Link the negative behavior to the consequence first • Link the positive choice to the positive outcome
Choices and consequences • Reinforce the “good” choice by references to past positive behaviors • Wait a little minute • Move to the next intervention
Directive statements • Command Voice • Name • “I” want • Behavior • Location
Stages of Violence • Stage 1 • Stage 2 • Stage 3 • Stage 4
Safe Space • 3 Zones • 1 • 2 • 3
Safe space • Stop and Talk • Ready and steady
Safe space • Assume the Position • Supportive Stance • 1 • 2 • 3 • 4
SUPPORTIVE STANCE • All Hands on Deck
Transporting clients • Meet and Greet • Outside the Vehicle • Review and Assess • Escort
Transporting Clients • Best Seat In the House • Pros and Cons • Call It In
Transporting Clients • Driving Strategies • Emergency Action
Home visits • Drive By • Approach
Home Visits • Entry • Emergency Exit
Basic Survival Rules • Don’t Make It Worse • Set Real Limits • Respect Personal Space • Trust Your Instincts • Respect Threats