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Presentation Prepared by Mark Masazumi Sugi General Director, Vietnam, ANA

'The difference of the leadership between Japanese companies and Vietnamese companies. From your opinion, how Vietnamese businessman can be adapted with these two different leadership styles? What's good, what's bad?'. Presentation Prepared by Mark Masazumi Sugi General Director, Vietnam, ANA

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Presentation Prepared by Mark Masazumi Sugi General Director, Vietnam, ANA

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  1. 'The difference of the leadership between Japanese companies and Vietnamese companies. From your opinion, how Vietnamese businessman can be adapted with these two different leadership styles? What's good, what's bad?' Presentation Prepared by Mark Masazumi Sugi General Director, Vietnam, ANA Ph.D. Candidate, Andrews University

  2. My Profile 2016-Present General Director,Vietnam, ANA 2014- Ph.D. Candidate, Andrews University 2012-2016 Station Manager, Frankfurt, Germany 2010-2012 Director, Premium Customer Sales, TYO JPN 2007-2010 Director, Marketing & RM, Cargo HDQ, TYO JPN 2001-2007 Sr. Manager, Marketing & Sales, LA, USA 1997-2001 Manager, Marketing & RM, FUK, JPN 1993-1997 Asst. Manager, Advertising , HDQ, JPN 1989-1993 Supervisor, Passenger Service, NRT

  3. Compare Vietnam & Japan

  4. About ANA GRP Stands for “ All Nippon Airways “ The airline group with the largest network in Japan Number of Passengers : More than 61 millions Revenue: JPY 1,971,700 millions (Consolidated basis, Fiscal Year ended March, 2018) Customer Staff Total Staff number 41,930 as of 31 MAR, 2018 ANA has been awarded the highest 5-Star Airline Rating for 6 consecutive years by SKYTRAX. ANAalso is awarded as Airline of the year 2018 by Air Transport World Magazine. Quality

  5. About ANA Group Source: Forbes The World’s Largest Public Companies 2018Ranking １ 2 3 4 5 6 7 8 9 10

  6. Strategic Partnership with Vietnam Airline • Strategic Partner • 8.8 % share stock holder • Improve service quality • Codeshare Flight • Mileage Program • Outsourcing

  7. About ANA Group Students’ Ideal Employer Ranking in Japan, in 2018 Source : Toyo Keizai Online Source : Gakujo NO.1 Source : Rakuten Min Shuku

  8. About ANA Group ANA HOLDINGS INC. Air Transportation Aircraft Maintenance Airport Ground Support Vehicle Maintenance Sales & Marketing Contact Center Flight Catering Trading Companies Cargo / Logistics IT HR / Business Support Real Estate/ Building Maintenance Research / Think Tank Aircraft Pilot Training Total company number 171 as of 31 MAR, 2018

  9. ◆ ANA staff job domains ( sample ) Global staff for maintenance Global staff Pilot Cabin attendant (CA) Staff number 13,928 as of 31 MAR, 2018

  10. ◆ Group companies staff job domains ( sample ) Airport ( Passenger care ) Cargo Business Airport (Ground handling) Sales ( Airline & Travel sales )

  11. Corporate management functions Operation functions Pilot Operation control Airport Management CA Maintenance Business promote functions

  12. Big Questions 'The difference of the leadership between Japanese companies and Vietnamese companies. From your opinion, how Vietnamese businessman can be adapted with these two different leadership styles? What's good, what's bad?'

  13. ANA’s Uniqueness as Japanese Business

  14. Career Development ( Model case ) Join ANA ●Job Rotation ・InitialPlacement:Airport, Sales, etc… ・Go through several jobs ・OverseasAssignment: Sales, Admin, Airport, Regional office ●Career Interview ●Training &Education ・Training Program ・E-learning program (200 courses) ・Seminar (50 courses)

  15. Training & Education HR Education & Training programs Business Fundamentalsrequired to ANA staff By ANA New EmployeeTraining Mid Level EmployeeTraining 1 Mid Level EmployeeTraining 2 Liberal Arts By ANA Group Young EmployeeTraining Mid Level EmployeeTraining Global Leadership/ Languages Business skills Online Class Course ( 200 courses ) Textbooks / Magazines ( Special Discount ) Language School ( Special Discount ) Open Seminar ( 50 courses ) Communication skills Airline Business Knowledge Self Development Support

  16. Who am I? What is my specialty at Work Generalist Bridge between HDQ and Frontline I am…

  17. Who am I? What is my specialty at Work Working as Multi-Cultural Team

  18. Who I am working with in Vietnam?

  19. Who I am working with in Vietnam?

  20. What are My Roles as a General Director?

  21. Comprehensive Partnership Agreement with Vietnam Japan University • Internship opportunities in Vietnam and Japan • Knowledge sharing in industries • Research collaboration in practical marketing programs • Public relations opportunities through organized events • Support for special seminars and symposiums organized by VJU

  22. Henry Mintzberg Henry Mintzberg believes that both management and management education are deeply troubled, but that neither can be changed without changing the other. Mintzberg asserts that conventional MBA classrooms overemphasize the science of management while ignoring its art and denigrating its craft, leaving a distorted impression of its practice. We need to get back to a more engaging style of management, to build stronger organizations, not bloated share prices. This calls for another approach to management education, whereby practicing mangers learn from their own experience. We need to build the art and the craft back into management education, and into management itself.

  23. Assignment # 1 plan & Visualize your future 2019-2025 Assignment # 1 Plan & Visualize your future 2019-2025

  24. Review what you have and you have not Assignment # 1 Review what you have and you have not

  25. Review what you have and you have not Assignment # 1

  26. Review what you have and you have not Assignment # 1

  27. Opportunities in Vietnam

  28. Opportunities in Vietnam

  29. 5 Elements of a Good 10 Year Plan by Jeremy Statton There are a few guarantees in life. The typical examples are death and taxes. I have one more for you.Thenext 10 years will pass quickly. Ten years seems like a really long time. It is hard to even imagine what life will be like then. What will you be doing? Where will you live? What relationships will you have? But the time will come and go. And it will pass too quickly. http://www.jeremystatton.com/10-year-plan

  30. Life is Defined by Choices During those 10 years you will make choices. Some you will only make once. Some are so big you will worry and fret over them. You will like awake in bed, anxious over what to do. There will be several, though, that you make over and over and over again. These decisions are so small, you will hardly think about them. At the time, they will seem insignificant. All of these smaller choices will add up. And at the end of the 10 years, your life will represent an accumulation of those choices. These little decisions may play a larger role in who you become than anything else you do. This is why every story needs a 10 year plan.

  31. The goal of today is to make the kinds of decisions you will not regret tomorrow Your 10 year plan should focus on these concepts. 1. Finances Debt is one of the biggest obstacles to living a better story. Financial responsibility will keep you from living the kind of life you want to live more than anything. It can be hard to save and to invest. It can be easy to spend and then borrow and spend. A good 10 year plan will develop a strategy to help you stay debt free or get out of debt. It will help you to remember that owning stuff does not make you happy. A good plan will help you figure out how to give money away. 2. Health For those who are young, this doesn’t seem to be too big a deal. But health problems can accumulate quickly as well. Regular routine doctor visits are fine, but more important is a plan to manage your weight and to exercise. Most do not become overweight overnight. It takes time. And so does staying fit. Simply eating less and exercising a little bit more each day can completely change your health 10 years from now. 3. Relationships Your friends and family are the ones that will see you through both the good times and the hard times in life. Find friends who are honest. Find friends who are good and encourage you. It is fine to have people you like or friends that you play golf with. It is better to have friends that you can open your hear too. Find friends that love you. Invest in them. And then love those people in return.

  32. The goal of today is to make the kinds of decisions you will not regret tomorrow • 4. Giving • You are blessed and you live in abundance. Some have an abundance of money. Others have an abidance of gifts or talents. Anyone can choose to have an abundance of love to give away. One of the most fulfilling habits in life is finding a way to give to others. To give free gifts. To give time and energy. To give talents and skills. Whatever you have in abundance, give it away on a regular basis. • 5. Becoming • You need to invest in experiences that help you to see the world differently. It is easy to default into a scripted life. Advertisers want us to live a certain way. People who live a better story tend to live differently. They see something different in the world than what advertisers and peers tell them. Travel. Do different work, either in your city or abroad. Read a variety of different books, Learn a new language. Experience life. Whatever, just don’t stay the same. • The next 10 years will pass before you know it. A good plan can help you spend the time well.

  33. Conclusions & Discussions 'The difference of the leadership between Japanese companies and Vietnamese companies. From your opinion, how Vietnamese businessman can be adapted with these two different leadership styles? What's good, what's bad?'

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