Private - Public Partnerships for E-Government June 18, 2002

1. Private - Public Partnershipsfor E-GovernmentJune 18, 2002 Gary Cameron Vice President - Federal Gov’t Bell Nexxia gcameron@bellnexxia.com

2. “A friend showed me this really neat program for our government!”

3. Secure Channel Vision within GOL Access Options Info Transactions Citizen/Business Map PKI Federal Departments Provincial Ministries Secure Channel Municipal Departments Non-Profit Agencies • Responding to… • Individuals • Businesses • Community Needs Private Sector Organizations • Internet • Telephone • Kiosk • Over the Counter • Access for the disabled • Access, Security, Authorization, Authentication, Privacy, Inter-Communication, Data integrity, Non-repudiation, Intelligent brokering

4. GOC Network Infrastructure Security & e-Commerce Security & e-Commerce Bell-led ‘Team BCE’ Consortium Systems Integration PKI Prime Contractor e-Comm

5. Sustainability of e-Gov’t Projects Tied to Scope of Business Case Potential Service Improvement Service Transformation Increasing Value GOL Applications Common Services & Applications Secure Channel Infrastructure Potential Cost Savings • Most tangible value from e-Gov’t is in Service Transformation • Business Req’ts ----> Business Architecture -----> Technology Architecture • Dept Program areas critical in defining e-Gov’t solutions

6. Successful Private-Public Sector Partnerships Key Attributes • Delivery of tangible value to stakeholders • citizens, public service & private sector • Shared Goals, and Governance to deliver • Executive commitment to making project work • A solid business case • recognizing different Public/Private sectors business drivers Public Sector Private Sector • Return to shareholders - ROI • Reuseability/Replicability • Risk Management • Leveraging Core • Competencies • Legislation • Obligations to Citizens • Operational constraints • Cost effectiveness Collaboration Comfort Zones • Collaborative initiatives viable when ‘comfort zones’ overlap

7. Achieving Sustainability Requires a Viable Business Case Elements of a successful business case For the Public Sector For the Private Sector • One or more of: • Cost savings • From economies of scale and avoidance of duplication • From service transformation • Improved client service for citizens and businesses • Meeting public policy requirements • Stimulation of service fees (eg: charge for a passport) • All of: • Good potential for a return that is commensurate with risk • Defined market with “critical mass” • Sufficient size to warrant investment • Clear “rules of engagement” • Scope • Policy environment • Well-defined roles and responsibilities • Fit between customer requirements and capabilities / strategy Driver Private Sector business case dependent on Public Sector business case

8. Design Principle High Willingness to Accept Risk Low High Level of Management Accountability Low Private Sector willingness to accept risk increases with mgmt. accountability

9. Strapping the GoL Strategy to Old Business Process, Will Not Achieve GoL. Why You Need Secure Channel First;“Infrastructure before E-commerce”