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Effective Library Technology Strategies at UNCW

Learn how UNC Wilmington leverages technology like OCLC WorldShare Management Services for library operations and the human component's importance emphasized by Associate University Librarian, Dan Pfohl. Discover their diverse technology setup and professional development strategies to stay current. Gain insights on usability assessment methods used at the university.

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Effective Library Technology Strategies at UNCW

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Presentation Transcript

  1. IT Administrator Interview Dan Pfohl of the University of North Carolina at Wilmington (UNCW)

  2. Dan Pfohl: Associate University Librarian for Computing Services/Lecturer

  3. Integrated Library System • UNCW uses Millenium ILS, along with ILLiad • They are currently switching to OCLC WorldShare Management Services • Server for three schools, UNC-Wilmington, UNC-Pembroke, and Fayetteville State • Called coastal consortium • RAID drives for backup memory. • Move to “cloud computing”

  4. Human Component • Dan believes the human component is most important • Students can text the university, email librarians, call or even instant message chat with the librarians. • Librarians will always be important to help train how to utilize the school’s technology

  5. Role of Technology • Central to library • Different computers including, Dells using Microsoft, Apple computers, IPADs, and even specific Bloomberg computers for software trading. • Focus on online journals, e-reserves, links to websites and other libraries and databases

  6. Keeping Up Professionally • Dan recommends using: • Professional journals, multidisciplinary approach • Listsserves • Websites • Most important for Dan is webinars because cost effective approach

  7. Assessing Usability • User surveys only once every several years • Google Analytics for website traffic • LibQUAL+ • In depth study, but in between use good judgment and listen to students and faculty

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