1. THE SLUMBERING GIANT OF MEDICAL TRAVEL KEITH POLLARD, CEO Intuition Communication

2. WHAT WE DO… UK

3. WHAT WE DO… OVERSEAS

4. “THE ONLY BRIT IN THE CONFERENCE”

5. INTERNATIONAL PATIENTS… HCA HOSPITALS 20% INTERNATIONAL • BUPA CROMWELL • 50% INTERNATIONAL • GREAT ORMOND STREET • 95% INTERNATIONAL

6. THE LONDON MARKET £901m

7. INTERNATIONAL PATIENT REVENUE (FOR HOSPITALS) £257m

8. UK: INBOUND MEDICAL TOURISTS

9. WHAT’S GOING ON IN THE MEDICAL TRAVEL WORLD?

10. THE MEDICAL TRAVEL MARKET

11. DUBAI

12. DUBAI HEALTHCARE CITY

13. OUTBOUND FROM DUBAI

14. TURKEY

15. TURKEY

16. MALAYSIA

17. MALAYSIA HEALTHCARE • 42 staff • Government funded • Support of Private Hospitals Association • 5 offices abroad

18. MALAYSIA HEALTHCARE

19. MALAYSIA: THE NUMBERS

20. IS MALAYSIA A THREAT?

21. IS MALAYSIA A THREAT?

22. THE MEDICAL TOURISM CLUSTER

23. THE CLUSTER CONCEPT

24. THE MEDICAL TOURISM CLUSTER

25. LET’S DO IT IN HEALTHCARE… “Where do you go for great health care in Las Vegas?” “The airport…...”

26. HEALTHCARE IN BAVARIA

27. WORKING TOGETHER

28. WHERE IS THE BIGGEST MEDICAL TOURISM CLUSTER IN THE WORLD?

29. QUESTIONS FOR SUE TO POSE

30. SHOULD WE TRY TO CREATE A HARLEY STREET “CLUSTER” • Response 1: GREAT IDEA • Response 2: GOOD IDEA • Response 3: UNDECIDED • Response 4: POOR IDEA • Response 5: WASTE OF TIME

31. SHOULD WE FOCUS ON HARLEY STREET, LONDON OR THE UK? • Response 1: HARLEY STREET • Response 2: LONDON • Response 2: UK