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Motivation

Motivation. Overview. What is Motivation? Motivation Theories Maslow’s Hierarchy of Needs McGregor’s Theory X and Theory Y Tips for Motivating Subordinates Case Study. Webster’s Definition. MOTIVATION : an impulse, emotion, desire or

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Motivation

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  1. Motivation

  2. Overview • What is Motivation? • Motivation Theories • Maslow’s Hierarchy of Needs • McGregor’s Theory X and Theory Y • Tips for Motivating Subordinates • Case Study

  3. Webster’s Definition MOTIVATION: an impulse, emotion, desire or psychological need acting as incitement to action. Kanfer’s view: motivation is anything that provides: direction intensity persistence

  4. IS INTERNAL Motivation Defined Getting people doing what needs to be done because they want to do it. MOTIVATION

  5. Motivation’s Three Steps * Begins with need * Action to address need * Need satisfied

  6. Motivation Defined Motivation Chain Ability Desire Reward

  7. PsychologicalSchools of Thought * Psychoanalytic – outside influences affect Motivation * Behaviorist – behavior modification affects motivation * Human Relations – allowing more individual authority affects motivation

  8. Maslow’sHierarchy of Needs

  9. Self-Actualization Ego Belonging Safety Survival MASLOW’S HIERARCHY OF NEEDS

  10. SUPERVISORY QUALITIES ENHANCED BY KNOWING: - A lower level need must be satisfied before the next higher level becomes important in motivating behavior and - Only relatively unsatisfied needs are capable of motivating people

  11. Self-Actualization Ego Belonging Safety Survival

  12. SURVIVAL Food Clothing Shelter

  13. Self-Actualization Ego Belonging Safety Survival

  14. SAFETY Physical Safety Psychological Safety HomeHealthJobRetirement From HarmInsurance Savings

  15. Self-Actualization Ego Belonging Safety Survival

  16. BELONGING Love Acceptance Approval Warmth

  17. Self-Actualization Ego Belonging Safety Survival

  18. ESTEEM - EGO Recognition Worth Status Self-Respect

  19. Self-Actualization Ego Belonging Safety Survival

  20. SELF-ACTUALIZATION Personal Self-Fulfillment Growth Realizing Potential

  21. Reminder - A lower level need must be satisfied before the next higher level becomes important in motivating behavior and - Only relatively unsatisfied needs are capable of motivating people

  22. McGregor’s Theory X and Theory Y

  23. McGregor’s Theory X • People, by nature, don’t like to work • People lack ambition and must be coerced or forced to work • People prefer to be told what to do • People resist change • People are gullible and not overly intelligent

  24. McGregor’s Theory X • Hard Approach • Coercion • Tight controls • over behavior

  25. McGregor’s Theory X Soft Approach Satisfying People’s Demands Achieving Harmony

  26. McGregor’s Theory Y • People mayactively seek work instead of avoiding it • People prefer participative management • People prefer setting their own goals • People seek responsibility

  27. Theory X - External control - Hard and soft approach Theory Y - Internal or self-control - Environment approach - Create opportunities McGregor’s TheoriesA Comparative Snapshot

  28. Tips for Motivating Followers • Start with a goal or mission • Make the task clear • Match the people with the task • Remove the roadblocks • Give positive feedback

  29. Tips for Motivating Followers • Give more responsibility when appropriate • Let people work independently • Recognize achievements / contributions • Don’t make promises you can’t keep • Be a good role model

  30. SUMMARY • What is Motivation? • Motivation Theories • Maslow’s Hierarchy of Needs • McGregor’s Theory X and Theory Y • Motivational Examples • Tips for Motivating Subordinates • Case Study

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