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Women’s Management Course Nashville, TN August 30-31, 2011

Women’s Management Course Nashville, TN August 30-31, 2011. Managing Your Team’s Personalities. Understanding Others. What’s needed for you to get buy-in from your team?. Trust. Respect. Confidence. These elements help create comfort in the mind of the employee. Understanding Others.

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Women’s Management Course Nashville, TN August 30-31, 2011

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  1. Women’s Management Course Nashville, TN August 30-31, 2011

  2. Managing Your Team’s Personalities

  3. Understanding Others What’s needed for you to get buy-in from your team? Trust Respect Confidence These elements help create comfort in the mind of the employee

  4. Understanding Others Relationships are built on a combination of… Substance Style Everything you bring to a relationship is a combination of these two elements.

  5. Style Dimension #1 Assertiveness ASKTELL Perceived willingness to influence the thoughts and actions of others.

  6. Style Dimension #1 Ask - Assertive Behavior Non- aggressive Indirect Quieter Softer Slower Paced

  7. Style Dimension #1 Tell - Assertive Behavior Faster Paced More aggressive Louder Direct More talkative

  8. Style Dimension #2 Responsiveness CONTROL EMOTE Perceived willingness to share feelings or emotions when relating to others.

  9. Style Dimension #2 Control - Responsive Behavior Protective Subdued Focused on tasks Less animated Comfortable with data

  10. Style Dimension #2 Emote - Responsive Behavior More animated Open Focused on people Outgoing Comfortable with stories and opinions

  11. The Behavior Matrix CONTROL Grey Green TELL ASK Blue Red EMOTE

  12. The Behavior Matrix CONTROL Grey TELL ASK EMOTE

  13. The Behavior Matrix CONTROL CONTROL Grey Persistent ASK ASK Serious Orderly Exacting Industrious Picky Critical

  14. The Behavior Matrix CONTROL CONTROL Grey • Want to be right • Slower cautious decisions • Facts, principles, logic • Low risk tolerance • Show me • Quiet disposition • Disciplined use of time • Reject involvement ASK ASK ThinkingOriented

  15. The Behavior Matrix CONTROL Green TELL

  16. The Behavior Matrix CONTROL CONTROL Strong willed Green Independent TELL Decisive Efficient Practical Tough Pushy

  17. The Behavior Matrix TELL CONTROL CONTROL Green • Want to win • Want to be in charge • Fast, efficient, to the point • Focused on the present • Facts OK, but in small doses • Will take limited risks • Want options • Reject inaction ActionOriented

  18. The Behavior Matrix ASK Blue EMOTE

  19. The Behavior Matrix Supportive Dependable Respectful Agreeable Willing ASK ASK Conforming Blue Unsure EMOTE EMOTE

  20. The Behavior Matrix • Want acceptance • Slower to act • Share personal feelings • Like one-on-one • Want win-win relationships • Prefer what is known • “People” people • Reject conflict RelationshipOriented ASK ASK Blue EMOTE EMOTE

  21. The Behavior Matrix TELL Red EMOTE

  22. The Behavior Matrix Ambitious Enthusiastic Friendly Dramatic TELL TELL Stimulating Red Undisciplined EMOTE EMOTE Egotistical

  23. The Behavior Matrix IntuitionOriented • Want recognition • Act quickly and instinctively • Focused on the future • Creative • Outgoing • Opinionated • Impulsive • Reject isolation TELL TELL Red EMOTE EMOTE

  24. The Behavior Matrix CONTROL Grey Green TELL ASK Blue Red EMOTE

  25. The Behavior Matrix Grey Amalgamated Green Enterprises Blue Industries Red Associates Create a Company Image Company Vehicle Company Mascot (Animal) Company Song

  26. The Behavior Matrix CONTROL Grey Green TELL ASK Blue Red EMOTE

  27. The Behavior Matrix CONTROL Avoidance Autocratic TELL ASK Acquiesce Attack EMOTE

  28. Danger Zones! CONTROL Avoidance Autocratic TELL ASK Acquiesce Attack EMOTE

  29. The Behavior Matrix CONTROL Analytical Driver TELL ASK Amiable Expressive EMOTE

  30. Book: Social Styles/Management Style: Developing Productive Work Relationships Robert Bolton & Dorothy Grover Bolton

  31. Necessary Ingredients Awareness Flexibility

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