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Discover the crucial web pages every business website needs to enhance customer interaction and trust. From a comprehensive Contact Us page that lists all communication methods to testimonials showcasing customer satisfaction, these elements build credibility. A Privacy Policy is vital to ensure customer information is protected, while an FAQ page can reduce repetitive queries. Including a “Gimme” Page can incentivize information sharing, and an About Us section offers insight into your business's story. Lastly, a Confirmation page is essential for order verification, ensuring a smooth customer experience.
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7 Pages Every Website Should Have Virtual Enterprise Mr. Hayes
Contact Us: • List every way to get a hold of you.
Testimonials • Customers do look at these to determine why others have liked your company or products.
Privacy Policy • IF you take in customers’ info you must have a privacy policy. Without one, many customers will not fill out the form, and many other businesses will not deal with you. • Sample policy click below: • http://www.bbbonline.org/privacy/sample_privacy.asp
FAQ • Frequently Asked Questions • Hate taking a lot of phone calls or emails about simple things…
“Gimme” Page • This is a page that entices customers to leave their private info in exchange for something of value.
About Us • Your Business’ Life Story, including you and key employees.
Confirmation • A Must Have… If a customer places and order with you, once they click submit, you must take them to an informative webpage, summarizing what they bought, their order number, etc. • Receipt, should be email immediately too.