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MANAGEMEN KONFLIK

MANAGEMEN KONFLIK. Dr. Budi Anna Keliat , SKP, MAppSC. 5 WAYS MANAGEMENT CONFLIC. COMPETITION. PLUS The winner is clear Winner usually experience gains MINUS Establishes the batterground for the next conflict May cause worthy competitions to withdraw or leave the organization.

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MANAGEMEN KONFLIK

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  1. MANAGEMEN KONFLIK Dr. Budi Anna Keliat, SKP, MAppSC

  2. 5 WAYS MANAGEMENT CONFLIC

  3. COMPETITION • PLUS • The winner is clear • Winner usually experience gains • MINUS • Establishes the batterground for the next conflict • May cause worthy competitions to withdraw or leave the organization

  4. ACCOMMODATION • PLUS • Curtails conflict situations • Enhances ego of the other • MINUS • Sometimea establishes a precedence • Does not fully engage participants

  5. COMPROMISE • PLUS • Show good will • Establishe friendship • MINUS • No one gets what they wants • May feel like a dead end

  6. COLLABORATION • PLUS • Every one “wins” • Create good feelings • MINUS • Hard to achieve since no one knows how • Often confusing since players can “win” something they didn’t know they wanted

  7. WHAT THIS MEANS MANAGING CONFLICT MEANS YOE NEED TO DEVELOP SEVERAL STYLES AND DECIDE WHICH IS VALUABLE AT ANY GIVEN POINT OF CONFLICT

  8. TIPS FOR MANAGING WORKPLACE CONFLICT • Binahubunganbaiksebelumkonflikterjadi • Janganbiarkanmasalahkecilmenjadibesar, selesaikansegera • Hargaiperbedaan • Dengarkan pendapat orang lain padasituasikonflik • Hargaiperasaansebelumfokuspadafakta • Fokuspadapenyelesaianmasalahbukanmengubahorang lain • Jikatidakdapatdiselesaikan, cariorangketigaygdapatmembantu • Ingatadaptasi style sdrpadasituasidanorangygterlibat

  9. Terimakasih SelamatMencoba

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