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Understanding Emergency Department Overcrowding: Challenges and Consequences

This symposium, sponsored by Mount Sinai's Department of Emergency Medicine and Emergency Medicine Associates (EMA), addresses the critical issue of overcrowding in emergency departments (EDs). We will explore how the demand for services often surpasses available resources, contributing to significant operational, logistical, and ethical challenges. The session will discuss the impact of crowding on quality of care, patient satisfaction, and the overall safety of medical practice. Join us for an insightful discussion on ED benchmarks and strategies for improvement amidst rising patient volumes.

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Understanding Emergency Department Overcrowding: Challenges and Consequences

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Presentation Transcript

  1. Symposium sponsors: • Mount Sinai Department of Emergency Medicine • Emergency Medicine Associates (EMA)

  2. Overview • Crowding or Overcrowding? • Need exceeds the resources • Multiple contributing factors • In put – throughput – out put • Consequences • Operational • Logistic • Ethical

  3. Emergency Department Census

  4. ED Benchmarks: UHC / MSMC

  5. H1N1: Stressing a stressed system Jan May

  6. Impact of Crowding • Quality of Care • Patient satisfaction • Increase LWBT / AMA • Attending staff satisfaction • Core Measures • Increases inpatient LOS • Medical errors / Patient safety • Increase medical negligence claims • Increase deaths

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