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Court Performance Measurement System: Enhancing Judicial Accountability and Public Trust

The Court Performance Measurement System is a tool designed to guide courts towards the future by evaluating key areas such as access to justice, timeliness, fairness, independence, and public trust. Through performance standards and evaluation procedures recommended by the State Judicial Council, the system aims to improve the overall efficiency and effectiveness of the court system and its officials. The system utilizes performance measures and surveys to assess public perception and identify areas for enhancement. Key focus areas include caseload clearance, on-time processing, and backlog reduction. By monitoring these metrics, the system helps uphold the integrity and credibility of the judicial process, ensuring timely and fair resolutions for all. Overall, the system strives to instill public trust and confidence in the court system.

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Court Performance Measurement System: Enhancing Judicial Accountability and Public Trust

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  1. THE ADMINISTRATIVE OFFICE OF THE COURTS COURT PERFORMANCE MEASUREMENT SYSTEM Guiding the Courts Into the Future

  2. HOW ARE WE DOING? WHERE ARE WE GOING?

  3. G.S. 7A-409.1.Duties of State Judicial Council (b) The State Judicial Council . . . shall recommend to the Chief Justice performance standards for all courts and all judicial officials and shall recommend procedures for periodic evaluation of the court system and individual judicial officials and employees. * * *

  4. Performance Measures: Five Key Areas 1. Access to Justice 2. Expedition and Timeliness 3. Equality, Fairness, and Integrity 4. Independence and Accountability 5. Public Trust and Confidence

  5. TCPS SURVEY RESULTS Overall: A predominately Positive public perception of the court system

  6. TCPS SURVEY RESULTS The most dissatisfaction was reported over: Timeliness

  7. Performance Measures: Five Key Areas 1. Access to Justice 2. Expedition and Timeliness 3. Equality, Fairness, and Integrity 4. Independence and Accountability 5. Public Trust and Confidence

  8. Expedition and Timeliness The trial court establishes and complies with recognized guidelines for timely case processing while, at the same time, keeping current with its incoming caseload.

  9. Public Trust and Confidence The public has trust and confidence that basic trialcourt functions are conducted expeditiously and fairly and that trial court decisions have integrity.

  10. AOC AOC AOC AOC AOC AOC AOC

  11. THREE MEASURES ADOPTEDBY THE JUDICIAL COUNCIL, AUGUST 2003 (1) Caseload Clearance: # of cases disposed as a % of total filed (2) On Time Processing: % disposed within established timeframes (3) Case Backlog: % of cases older than established timeframes

  12. NC JUDICIAL BRANCH, COURT PERFORMANCE MEASUREMENT SYSTEM DATA FOR STATE TOTALS Data are current as of: April 1, 2004 CASE CLEARANCE (past 12 months) Cases disposed as a% of cases filed (click for definitions) Superior Court: Civil: X%  Criminal: X%  District Court: Civil: X% Criminal: X%  0N-TIME PROCESSING (past 12 months) % of cases disposed within established guidelines (click for definitions) Superior Court: Civil: X% Criminal: X% District Court: Civil: X% Criminal: X%  BACKLOG (as of April 1, 2004) Cases older than established guidelines as a % of total pending(click for definitions) Superior Court: Civil: X% Criminal: X%  District Court: Civil: X%  Criminal: X% Click here for: District or County Data ║ Query Functions ║ Print Page ║ Definitions/Explanations

  13. NC JUDICIAL BRANCH, COURT PERFORMANCE MEASUREMENT SYSTEM DATA FOR STATE TOTALS – DISTRICT COURT CRIMINAL Data are current as of: April 1, 2004 CASE CLEARANCE Cases disposed as % of cases filed (click for definitions) Trend Data – Superior Civil  Past 6 Months  Year to Date  Past Fiscal Years Click a case type above, or click here for:  District or County Data ║ Query Functions ║ Print Page ║ Definitions/Explanations

  14. THE ADMINISTRATIVE OFFICE OF THE COURTS COURT PERFORMANCE MEASUREMENT SYSTEM Guiding the Courts Into the Future

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