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How To Choose A Provider

How To Choose A Provider. Presented By: Bob Sattler The Planning Place. The Prep Work. What Are You Looking For . . . In how your family member is supported? In the characteristics of the organization providing supports. What Information Should You Provide About.

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How To Choose A Provider

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  1. How To Choose A Provider Presented By: Bob Sattler The Planning Place

  2. The Prep Work What Are You Looking For . . . • In how your family member is supported? • In the characteristics of the organization providing supports

  3. What Information Should You Provide About . . . • Maintaining and Building Relationships • What Is Important To and For Your Family Member • How To Support The Person

  4. Tools For Presenting Information • Person Centered Descriptions • Finding New Supports • Making A Good Match

  5. Person Centered Descriptions • Developed by the person and people who care and support him/her • Provides a comprehensive snapshot of a person • Gives detailed information to prevent “reinventing the wheel” syndrome

  6. Making A Match • Supports Wanted and Needed • Skills Needed • Personality Characteristics Needed • Personality Characteristics That Need To Be Absent • Shared Common Interests

  7. Finding New Supports • Roommate who: • Wants to share food expense and wants to eat healthy • Keeps their stuff picked-up • Likes me and I like them • How The Person Wants/Doesn’t Want To Live • How Their Day Is Spent • What Supports Are Needed For A Successful Day • How Are Supports Funded Quiet safe neighborhood & not a lot of kids Accessible home or apartment Live near greenhouse-possible job opportunity • Staff who: • Respect me • Follow my direction on personal care routines • Help me with cleaning, budgeting and getting to Dr. appts

  8. Future Options

  9. A Match To Support Sherrie

  10. Preparing A Match Profile • In your group, use the Person Centered Description and determine at least three things for each of the following categories • Supports wanted and needed • Skills needed • Personality Characteristics needed • Personality Characteristics that should be absent • Shared common interests

  11. Matching Profile

  12. Screening Organizations • Health And Safety • Stability Of Organization • Meeting Quality Assurance Standards • Quality Of Life

  13. Health & Safety • Incidents of Mistreatment, Abuse, Neglect, Exploitation • Critical Incidents

  14. Stability Of The Organization • How Long In Business • Funding • Staff Turnover • Long Term Planning • Reputation

  15. Meeting Requirements • Current Quality Status • Past Three Evaluations • Internal Processes

  16. Quality Of Life • Input from People/Families Served • Service Delivery Structure • Building Community Connections

  17. The Interview Using the questions developed in your group, interview the potential Service Providers.

  18. Now . . . • What Did You Notice? • What Did You Learn? • Who Did You Rule Out? Why? • Who Would You Be Interested In Meeting With Again? Why?

  19. Tours • How Many Options Are Available To You? • What Does The Home Look Like? • Accessibility Of The Home? • How Accessible To The Community?

  20. References • From Persons Served • From Family Members • From Direct Care Providers

  21. The Decision • Helping The Person Decide • Letting Others Know • Transition Planning • Visit Schedule • Overnight Visits • Moving

  22. Maintaining Contact • Establish A Working Relationship • Respecting Each Other • Accountability

  23. When Problems Arise • Early Warning Signs • Meetings • Action Steps • Resolutions • Grievances/Appeals • Moving Forward

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