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This workshop explores design thinking principles through a design challenge to improve the life of a beginning teacher. Participants will learn how to gain empathy, brainstorm ideas, create prototypes, and present their solutions.
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February 29, 2016 Open Workshop – Maui Wailuku Hongwanji Mission This workshop is a remix of the materials released by the HassoPlattner Institute of Design at Stanford under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
What to Expect Today… • Background Info on D-Thinking • Crash-Course Design Challenge • Debrief
What is Design Thinking? • Radical collaboration • Multidisciplinary teams • A human-centered approach • Culture of prototyping • Breakthrough innovations
Mindsets Craft Clarity Focus on Human Values Show, Don’t Tell EmbraceExperimentation RadicalCollaboration Bias TowardsAction Be Mindfulof Process
WHY gain empathy To discover people’s explicit and implicit needs so that you can meet them through your designs
PRACTICE gaining empathy Interview a user & take notes Remember: Don’t judge. Observe & engage users. Have a good conversation. Prompt the person to tell you stories. Talk about feelings. Follow up with ‘why?’ Question everything. Listen.
HOW to take Notes IDEA • One idea/concept per Post-It • Write with your Sharpie pen • No more than 5 words • Listen with your eyes • Remember to respond Wow!
Empathy Map SAY THINK DO FEEL
Empathy Map SAY THINK Empathy Mapping 5 minutes DO FEEL
Point-Of-View MADLIB VERB, ACTION or STATE OF BEING _______________ needs ____________ because ______________________. USER (be descriptive) INSIGHT (compelling “a-ha”) How Might We… Address the User’s Need ______________________?
Bobby is a happy 4th grader at August Ahrens Elementary School. He has always been on the chubby side, but at his last doctor’s visit, he was told that he really needed to lose weight because it was causing his asthma. When he’s at home, Bobby finds it easy to eat healthy. But when he’s at school, he’s embarrassed to take out his healthy snacks because he’s worried that he’ll get teased. “Carrots just aren’t cool,” he says…
Point-Of-View MADLIB A well-adjusted but overweight 4th grader who is trying his best to improve his health to feel more socially accepted when eating healthy food _______________ needs ____________ because ______________________. 9-year-olds don’t want to take social risks, even if it leads to health risks
How Might We… Create a “cool” looking, healthy snack for Bobby to take to school ______________________?
Point-Of-View MADLIB VERB, ACTION or STATE OF BEING _______________ needs ____________ because ______________________. USER (be descriptive) INSIGHT (compelling “a-ha”) How Might We… MadLib + How Might We Stmt 12 minutes Address the User’s Need ___________________________?
how to brainstorm: RULES Say It Write It Stick It IDEA Brainstorm 7 minutes
Select a solution 3 minutes
WHAT IS A PROTOTYPE? a LOW-RESOLUTION artifact to put in the HANDS of the USER Create Prototype 13 min SHOW…don’t TELL Create anEXPERIENCE
Group Presentations • Read your POV MadLib • Demonstrate Your Product • Ask for feedback Present to Large Grp 5 min/ea
