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Motivational Interviewing: Part 2 Coaching and Feedback

Motivational Interviewing: Part 2 Coaching and Feedback. Melanie Bunn, RN, MS m elanie.bunn@yahoo.com. Coaching Supervision: Giving Feedback Paraprofessional Healthcare Institute: Coaching Supervision. Start with…how do you think that went? Then if needed… Give DATA What you saw

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Motivational Interviewing: Part 2 Coaching and Feedback

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  1. Motivational Interviewing: Part 2Coaching and Feedback Melanie Bunn, RN, MS melanie.bunn@yahoo.com

  2. Coaching Supervision: Giving FeedbackParaprofessional Healthcare Institute: Coaching Supervision Start with…how do you think that went? Then if needed… • Give DATA • What you saw • What you heard, • What you saw happening (response, interaction) • Give RESPONSES Your reactions, feelings, responses • Don’t interpret or judge or replay • Identify both positives and negatives

  3. MI/Coaching Supervision: ResistanceParaprofessional Healthcare Institute: Coaching Supervision • Resistance is: • A different perspective • Emotional reaction • Better dealt above than underground • Resistance can: • Lead to failure • Be a barrier to change • Make change more difficult

  4. Touchstones (Rick Maurer)Paraprofessional Healthcare Institute: Coaching Supervision • Maintain clear focus (short and long term) • Embrace resistance • Respect those who resist • Relax • Join with the resistance • Motivational interviewing • Coaching supervision • Experiential learning cycle

  5. Levels of resistance (Rick Maurer)http://www.rickmaurer.com/wp/ • Level 1 Information (“I don’t get it”) • Level 2 Physiological/Emotional reactions (“I don’t like it”) • Stress reactions • Fear • Level 3 Bigger than the current change (“I don’t like you”) • Person history • Cultural, ethnic, racial, gender • Value disagreement • Transference http://www.rickmaurer.com/wp/

  6. Levels of resistance (Rick Maurer)http://www.rickmaurer.com/wp/ Level 1 Set up with “why” then “how” Level 2 What’s in it for you Engage in the process Be honest Level 3 Take responsibility Keep commitments Develop relationship/spend time Allow yourself to be influenced

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