1 / 13

Verbal communication + interpersonal

Chapter 4 Recap/Lecture. Verbal communication + interpersonal . What is verbal communication?. http://www.youtube.com/watch?v=8-hGDlifwhg Written Face-to-face Use of words to communicate message Part of communicating effectively Relationship to interpersonal communication?. Use of Symbols.

elden
Télécharger la présentation

Verbal communication + interpersonal

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chapter 4 Recap/Lecture Verbal communication + interpersonal

  2. What is verbal communication? • http://www.youtube.com/watch?v=8-hGDlifwhg • Written • Face-to-face • Use of words to communicate message • Part of communicating effectively • Relationship to interpersonal communication?

  3. Use of Symbols • Language = System of Symbols • Words = Verbal Symbols • Grammar = Rules for use of words/symbols • Encoding and Decoding – difference?

  4. Verbal symbols…. • Are symbolic • Impacted by culture? • Evolve • Over time • Because of technology • Examples? • Vary in level of abstraction • Can be intentional (strategic ambiguity, equivocation “You are always so kind to me! Thanks for the gift!”, euphemisms “Pardon me while I run to the powder room.”)

  5. Verbal symbols … • Have denotative and connotative meaning • Difference? • http://www.youtube.com/watch?v=2F-ayEU3DBU

  6. Connotative vs. Denotative Meaning • What do these words mean? • Hot • Scrub • Crazy • Bad • Jumping • Thirsty • Swag

  7. Verbal symbols….are powerful • Static Evaluation • Polarization • Reification* • Muting • Sexist language • Racist language • Homophobic language • Albeist language • Building relationships • Inclusion • Confirmation • Problem solving Negatively Positively

  8. Improving Verbal Communication • Perspective taking • I-Messages • Understanding ladder of abstraction • Indexing • Probing middle ground

  9. Influences on Verbal Symbols

  10. Sex and Gender • Two-culture theory • Some argue: • Women use: more rapport talk, modifiers, polite talk • Also align those traits with femininity • Debate over if difference exist • Application Exercise

  11. Culture and Ethnicity • Symbolic Interactionism • Sapir-Whorf Hypothesis • Related to… • Linguistic determinism • Linguistic relativity • Phatic communication • Code switching • Codabiliy • Speech communities • Idioms

  12. Generation • Differences based on • Shared experiences • New technologies (or lack thereof) • Co-culture

  13. Context • Determines appropriateness • e.g. “Shut up” • Consider all elements in environment, such as: • Situation • Time • Relationship • Nonverbal cues • Relationship between verbal and nonverbal • Will discuss with Chapter 5

More Related