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Discover Edinburgh's Library App: Your Essential Digital Companion

Welcome to Edinburgh’s Library App, where essential library services meet modern technology! This user-friendly app is designed to enhance your library experience by providing easy access to our services, including eBooks, room bookings, and real-time catalog searches. With a focus on simplicity and accessibility, the app works seamlessly across all mobile platforms. Keep informed with library news and events while helping us bridge the digital divide. Join us on this journey to a smarter, more connected Edinburgh!

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Discover Edinburgh's Library App: Your Essential Digital Companion

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  1. Edinburgh’s Your Library app We’ve got an app for that…

  2. Why do you want a library app ? • Because everyone has an app • It will make us look good • Everyone has a mobile • Because I do…!

  3. What will the app do..? • Everything • Tell people about our service • Make it easier for people to find us • Online transactions

  4. Will it affect your service ? • There’ll be no change • There might be some process changes • Staff won’t like it • I don’t know, wait and see

  5. What is the fit with your service ? • We have e-Books that are mobile ready • Our website might need redesign • This is part of our digital strategy • I’ll get back to you on that….

  6. How is it going to work ? • It’ll be multi platform – Apple, Android etc • It’ll reflow content from our website • We have a team to manage it • Don’t get technical with me !!

  7. The Big Picture • Globally - Mobile traffic grew 70% in 2012 • Mobile data traffic in 2012 was 12 times greater than global internet traffic in 2000 • By the end of 2013 the number of mobile connected devices will exceed the global population Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, 2012–2017

  8. Closer to home • Smart phone ownership in Scotland rose by 30% in 2011-12 • 2012 Accenture survey finds South Africa, Brazil and Ireland had the highest number of users accessing the internet on mobile devices Ofcom Communications Market Report: Scotland 2012 Accenture Mobile Web Watch 2012

  9. %age of Internet users accessing the internet through a mobile device ? %age connected to the internet through a smart phone ? %age of over 50s using mobile internet %age of 14 – 29 year olds using mobile internet %age downloading apps or programs on their mobile device 77% 69% 60% 84% 69% Mobile Nation

  10. What’s out there for libraries • Discovery apps • Bookmyne • HE and FE specific apps • Reminders, Timetables • Bespoke/home grown • LMS specific apps • Axiell

  11. What should an app have ? • Works on all platforms • Easy install • No hidden costs or ‘surprises’ • At least one ‘value’ element • Ease of use

  12. What do customers want ? • Discovery • Resource / catalogue search • Contact the library • Opening hours • Transaction • Reserve • Renew • Payments • Book rooms/computers http://mlibraries.jiscinvolve.org/wp/

  13. Edinburgh 2010 view Humans getting bigger Devices getting smaller

  14. Edinburgh context • Digital Strategy covering social media to co-creation – extend our reach • Digital Team • 2009 Social Media, 2010 Library Portal • Distributed information screen network • ‘Serendipity’

  15. What we wanted • Work across most/all mobiles • Find my nearest library • Transactions - reserve/renew • Scan barcodes to search catalogue • Library News/Blog

  16. What we have • Work across most/all mobiles • Find my nearest library

  17. What we have • Transactions - reserve / renew • Scan Barcodes to search catalogue

  18. What we have • Works as your library card with our systems • Literary map • Blog/Twitter channels

  19. What we learned • Redesign / rewrite existing content • Connecting to the LMS • Don’t just replicate web sites to mobile • Transforms perceptions of who we are and what we do • Transforms our services • Transforms the way we work

  20. Success

  21. What Next ? • Allow customers to issue an item anywhere in the building • Recommendation services ? • Payments • Games

  22. Single or Multiple

  23. The next Library Apps ? • Local history • Discovery routes - Greyfriars Bobby • Digital / Information Literacy Games • Safe use of smart phones – Evaluate Information • Community information • What local organisation/group

  24. The future is co-creation • Free up your content to allow others to add and share value • New partners - new content - new value

  25. Get the App http://yourlibrary.edinburgh.gov.uk/node/836 • http://yourlibrary.edinburgh.gov.uk/ • http://www.ourtownstories.co.uk/ • http://www.youredinburgh.info/kb5/edinburgh/cd/home.page

  26. http://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-520862.htmlhttp://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-520862.html • http://www.accenture.com/gb-en/Pages/insight-mobile-web-watch-2012-mobile-internet.aspx • http://mlibraries.jiscinvolve.org/wp/

  27. Edinburgh’s Your Library app Jim Thompson, Information and Digital Services Manager, Edinburgh City Libraries and Information Services. jim.thompson@edinburgh.gov.uk

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