1 / 7

Understanding Third-Party Interveners: Roles, Objectives, and Decision-Making Processes

This comprehensive guide explores the concept of third-party interveners, including facilitators, mediators, and arbitrators. It examines the different types of third-party roles, the decision-making process, and the distinctions between informal and formal interventions. Key objectives of third parties such as improving relationships, maximizing joint gains, and promoting fair outcomes are discussed. Additionally, the guide highlights the role of managers in mediation and arbitration, emphasizing the importance of context setting, information management, and consensus building during negotiations.

eli
Télécharger la présentation

Understanding Third-Party Interveners: Roles, Objectives, and Decision-Making Processes

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Third-Party Interveners What? Why? How?

  2. Types of Third-Party Roles Facilitator Mediator Arbitrator Combinations Manager

  3. Differences among interveners

  4. Decisions about using a Third Party • Informal versus formal • Process versus outcome control • Invited versus imposed • Interpersonal versus intergroup

  5. Third party’s objectives • Help parties find a zone of agreement, if it exists • Obtain and use information • Maximize joint gains • Promote a process and outcome parties perceive as fair • Improve relationships (so parties resolve future problems on their own) • Maintain impartiality

  6. Managers as mediators vs arbitrators • Set the context • Define/present the problem • Extract/furnish information • Facilitate discussion: • Solve a mutual problem • Brain storm • Set criteria • Seek consensus • If consensus, confirm in writing • If no consensus, summarize any agreements, assign decision to manager, explain the decision • Get closure • Use deadlines • Create implementation plan

  7. The goal of A Negotiation… …is not to reach an agreement. It’s to reach a good agreement.

More Related