MANAGE YOUR ACCOUNT

1. MANAGE YOUR ACCOUNT Clinical and commercial Management Information Trend analysis Prevention and maintenance Informed decision making Tailored health solution Bupa Private and Confidential

2. MANAGING CASH FLOW Fully flexible healthcare plans and payment options tailored to suit your business needs XXX and Bupa working in partnership

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4. TEXT AND 2 IMAGE (1) • Main body paragraph in Arial 18 • First indent bullet in Arial 18 • First indent bullet in Arial 18 • Second indent bullet in Arial 18 • Main body paragraph in Arial 18 • First indent bullet in Arial 18 • First indent bullet in Arial 18 • Second indent bullet in Arial 18 Bupa Private and Confidential

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7. SIMPLE PRICING Group size Location Products and benefits selected Underwriting status Optional risk pooling Bupa private and confidential

8. BENEFITS OF OPEN REFERRAL Informed choice for patients Faster access Financial certainty Driven by need Bupa managing healthcare costs Future proofing valuable employee benefits Bupa Private and Confidential

9. CASH PLAN MEMBER JOURNEY • Claim form completed and sent with receipt to Bupa Claim received and checked Member self funds treatment and collects receipt of payment • Claim is processed within four working days (upon receipt of the valid claim) Payment made to member Confirmation of payment and new claim form sent to member Bupa Private and Confidential

10. PREMIER Face to face counselling Child and Dependant care HealthLine Management support Trend analysis XXX and Bupa working in partnership

11. CONTRACTED TELEPHONE COUNSELLING Named counsellor Action plan agreed after first call Case assessment Employee better supported XXX and Bupa working in partnership

12. MORE FOR YOUR BUSINESS Aligned to client policy Manager training Employee briefings Support and rehabilitation Quality assurance XXX and Bupa working in partnership

13. A PROBLEM SOLVED Improves illness management for medical conditions Better absence management Cost effective Employee support Clinician led XXX and Bupa working in partnership

14. PROTECT YOUR BUSINESS Advice and recommendations Manage future employee health risks Cost effective XXX and Bupa working in partnership

15. THE COMPLETE PICTURE OF EMPLOYEE HEALTH RISKS Early intervention Remote case management service Helps identify and proactively manage employee health risks Co-ordinate healthcare solutions Return to work programme XXX and Bupa working in partnership

16. MENTAL HEALTH SUPPORT Specialist mental health team Supporting your employees Team consists of designated advisers and clinician support Managing costs Bupa Private and Confidential