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Safety Intelligence of Senior Managers and Safety Outcomes

Safety Intelligence of Senior Managers and Safety Outcomes. Laura Fruhen. Skills and traits of senior executive managers in relation to safety Abilities and Understanding regarding Information Safety risks to the organization Decision making (Kirwan, 2008). What is Safety Intelligence?.

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Safety Intelligence of Senior Managers and Safety Outcomes

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  1. Safety Intelligence of Senior Managers and Safety Outcomes Laura Fruhen

  2. Skills and traits of senior executive managers in relation to safety Abilities and Understanding regarding Information Safety risks to the organization Decision making (Kirwan, 2008) What is Safety Intelligence?

  3. Who and where?

  4. Why should we look at this? • […], managers can change and improve existing corporate culture by establishing safety – recognisable for all staff members – as high priority. ” (German Federal Bureau of Aircraft Accidents Investigation, 2004) • Management commitment is one of the main drivers of employees safety performance (Michael, Evans, Jansen & Haight, 2005) • Management is one of the most frequent employed safety climate factors (Guldenmund, 2000)

  5. Leadership style has an impact on safety (e.g. Kelloway, Mullen & Francis, 2006; Clarke & Ward, 2006) Two examples The full range leadership model (Bass, 1985) Leader-member exchange (Dansereau, Cashman, & Graen, 1973) Leadership and Safety: what do we know?

  6. Transformational Leadership Transactional leadership Laissez Faire Leadership Leadership and Safety: The full range of Leadership Model (Bass, 1985)

  7. The full range of Leadership Model and Safety • Transformational Leadership • has a strong positive effect on safety (e.g. Zohar, 2002) • Laissez faire leadership • has a strong negative effect on safety (e.g. Zohar, 2002) • The effects of transformation leadership style on performance are stronger in maximum contexts (Lim & Ployhart, 2004).

  8. Leader-Member Exchange (LMX) and Safety • LMX has been shown to be positively related to safety citizenship behaviour. • LMX has been shown to be positively related to safety citizenship role definitions. (Hofmann, Morgeson & Gerras, 2003)

  9. Leadership and Safety: Leader-Member Exchange (LMX)(Danserau, Graen & Haga, 1975) • LMX focuses on the relation of the leader to each of their followers • Followers are divided into in-group and out-group members • Task of the leader: drive the relationship from a tentative first stage to a deeper more meaningful one

  10. What are the characteristics of the people at the top of an organisation who achieve high quality safety performance? How do senior executive managerial skills and traits affect safety outcomes? How does an executive manager indicate to the workforce that he or she is highly committed to safety? What we don’t know so far!

  11. Only 5% of the leadership literature focuses on Senior executive management Interpersonal theories of leadership do not apply to executive forms of influence (Horn & Zaccaro, 2003) What Leadership Model is suitable for the top of the organisation?

  12. Outcomes measures Organisational Safety Managerial Safety Commitment Skills Traits Problem Solving Social Competence Personality Motivation Knowledge Skill based Leadership Mumford et al., 2000 – revised model

  13. Aim: Whatconstructs identified from the literature review are really relevant? Sample: Subject matter experts (n=38) senior executive managers other managers that frequently interact with CEOs Measures Questionnaire with two open questions Investigation of Safety IntelligenceQuestionnaire study

  14. ‘What kind of person would you like an ideal CEO to be regarding his or her effect on safety?’ ‘What behaviour would you like an ideal CEO to demonstrate regarding his or her effect on safety?’. How would you answer these two questions?

  15. Qualitative content analysis (Mayring, 2000) Carried out by two independent coders Interrater Agreements: Behaviours: Cohen’s Kappa = 0.66 (p<.001) ; Kripp α = .664 Characteristics: Cohen’s Kappa = 0.78 (p<.001) ; Kripp α = .776 Overall: Cohen’s Kappa = .776 (p<.001) ; Kripp α = .773 How did we analyse the data?

  16. Results of Questionnaire Analysis

  17. Results of Questionnaire Analysis 29 42 39 41 39 22

  18. Sample: CEOs and Board members (3 ANSPs) Measures Exploratory Semi Structured Interview Open questions & Probing questions Trying out and development of scenarios Analysis Qualitative content analysis Carried out by two coders For further Exploration: Interview Study

  19. How do you show your commitment to safety? engagement in terms of ‘talking about safety and publishing material about safety’ being ‘clear about one’s safety goals and safety itself’ having safety on the top of the agenda being proactive be safe give positive feedback and rewards Results interview study

  20. The next step… Aim: How do the identified constructs affect safety outcomes? Sample: • CEOs and Board members (n = 12-15 ANSPs) Measures • Semi Structured Interview • Open questions • Scenarios • Questionnaires • Outcome Variables • Organisational level measures • Individual level measures

  21. From your point of view • What will be the benefits for an organisation that has knowledge about senior management safety commitment? • How would you transfer this knowledge into the organisation?

  22. Thank you for your attention!

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