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Managing Supplayer Quality in the Supply Chain Pertemuan 15-16

Managing Supplayer Quality in the Supply Chain Pertemuan 15-16. Matakuliah : Perancangan Manajemen Mutu Tahun : 2009. Chapter 9: Managing Supplayer Quality in the Supply Chain. Reference:

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Managing Supplayer Quality in the Supply Chain Pertemuan 15-16

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  1. Managing Supplayer Quality in the Supply ChainPertemuan 15-16 Matakuliah : Perancangan Manajemen Mutu Tahun : 2009

  2. Chapter 9:Managing Supplayer Quality in the Supply Chain Reference: S. Thomas Foster, “Managing Quality: An Integrative Approach”, Second Edition, Pearson Prentice Hall, New Jersey, 2003

  3. Managing Supplayer Quality in the Supply Chain • The Value Chain • Supplier Partnering • Applying the Contingency Perspective to Supplier Partnering • A Supplier Development Program: QS 9000 • Aceptance Sampling and Statistical Sampling Techniques • Discussion and Questions

  4. The Value Chain • The Chain of Customers • See Figure 9-1, Porter’s Value Chain • Managing the Supplay Chain

  5. Supplier Development Approaches • Single Sourching • Dual Sourching • Supplier Evaluation • Sourching Filters • ISO 900-2000 • MBNQA • Supplier Certification or Qualification Programs • Supplier Development Programs • Supplier Audits • Partnership

  6. Applying the Contingency Perspective to Supplier Partnering • The Factors of Supply Chain Priorities • Conistency • Reliability • Relationship • Technological Capability • Flexibility • Price • Service • Finances

  7. A Supplier Development Program: QS 9000 • QS 9000 Requirement • Management Responsibility in QS 9000

  8. QS 9000 Requirement • Management Responsibility • Quality System • Contract Review • Design Control • Document and Data Control • Purchashing • Control of Customer-Suplied Product • Product Identification and Traceability • Process Control • Inspection and Testing

  9. QS 9000 Requirement • Control of Inspection, measuring, and test equipment • Inspection and Test Status • Control of Nonconforming Product • Corrective and Preventive Action • Handling, Storage, Pakaging, Preservation, and Delevery • Control of Quality Records • Internal Quality Audits • Training • Servicing • Statistical Techniques

  10. Aceptance Sampling and Statistical Sampling Techniques • Is Acceptance Sampling Needed? • Acceptance Sampling Fundamentals • Producer’s and Customer’s Risk • Acceptable Quality Level • Lot Tolerance Percent Defective (LTPD) • OC Curves • (See Figure 9-4, Various OC Curves)

  11. Discussion and Questions • Case 9-1: • SBC: Setting Higt Standars for Suppliers and Rewarding Supplier Performance • Case 9-2: • Managing the Supply Chain at Honeywell

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