TEMPLATE ANALYSIS TOOL Major Steve Hill (703) 681-0064 - PowerPoint PPT Presentation

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TEMPLATE ANALYSIS TOOL Major Steve Hill (703) 681-0064
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TEMPLATE ANALYSIS TOOL Major Steve Hill (703) 681-0064

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  1. TRICARE Operations Center TEMPLATE ANALYSIS TOOL Major Steve Hill (703) 681-0064

  2. TOC Functions • Eyes & Ears of HA/TMA/SGs - Anticipate Issues • Data Integration Allows Identification of Potential Causal Relationships • Early Warning System • Rapid Development & Fielding: “Suite of Tools” • Real-Time Display for MTFs, LAs, MCSCs, Services, TMA, HA • Information Available to All Levels within MHS • Key Operational Indicator Monitoring • Standardized System-wide Views • Monitor Trends • Anticipate Problems • Inform MHS “Operators”

  3. What the TOC Does • Anticipates Issues and Presents Data Real-Time • Provides Decision Makers with Timely Data That Leads to Decisions • Improves Data Quality thru: • Usefulness to MTF Commanders • Timeliness of Data Presentation • Drill-Down Capability • Reduces Data Collection at Lower Levels (non-standardized, uneven quality)

  4. TOC Appointment Capabilities • Current • MTF Template Analysis Tool • Future • CHCS-MCP Functionality • Potential • ???

  5. MTF Template Analysis Tool • Source: CHCS Schedulable Entity File • Frequency: Daily Updates • Focus: Scheduled Workload • Format: Snapshot , 1 Page per Clinic • Availability: • Centralized Processing (No MTF Tasking) • WWW Reporting • http://www.tricare.osd.mil/tools

  6. TAT Example • Dewitt ACH Primary Care Clinic (BHAA) • Areas of Focus • Access • Balance • Schedule Management

  7. All Appointment Types (Next 4 Weeks)

  8. Acute Appointments (Next 4 Weeks) Appt Types SDA ADSC

  9. Routine Appointments (Next 4 Weeks) Appt Types ROU CON72 NEW OB

  10. Wellness Appointments (Next 4 Weeks) Appt Types WB PAP FLEXS PE

  11. Other Appointments (Next 4 Weeks) Appt Types FU DBFU PROC MSURG COUNS VASEC

  12. Appointment Audit Report • Source: CHCS Appointment Audit File • Frequency: Weekly Updates • Focus: MCP(HCF) vs PAS • Format: Snapshot , 1 Page per MTF • Availability: • Centralized Processing (No MTF Tasking) • WWW Reporting • http://www.tricare.osd.mil/tools

  13. Appointment Audit Report Example • NH Camp Pendleton • Areas of Focus • Ready for Appointment Standardization? • Variation Among Types of Clinics

  14. MCP (HCF) vs PAS NHCamp Pendleton All Clinics

  15. MCP (HCF) vs PAS NH Camp Pendleton Primary Care Clinics

  16. MCP (HCF) vs PAS NH Camp Pendleton Specialty Clinics (Medical)

  17. MCP (HCF) vs PAS NHCamp Pendleton Specialty Clinics (Surgical)

  18. MCP (HCF) vs PAS NHCamp Pendleton OB/Gyn Clinics