ARISTOTLE UNIVERSITY DEPARTMENT OF MECHANICAL ENGINEERING ENERGY SECTOR

1. ARISTOTLE UNIVERSITY DEPARTMENT OF MECHANICAL ENGINEERING ENERGY SECTOR LABORATORY OF HEAT TRANSFER AND ENVIRONMENTAL ENGINEERING http://aix.meng.auth.gr UNIVESRITY OF IOANNINA SCHOOL OF NATURAL RESOURCES AND ENTERPRISES MANAGEMENT DEPARTMENT OF ENVIRONMENTAL AND NATURAL RESOURCE MANAGEMENT LABORATORY OF ENVIRONMENTAL PHYSICS www.env.uoi.gr 2nd International Scientific Conference “Energy and Climate Change” Athens, 8 – 9 October 2009 ENERGY POLICY & ENVIRONMENTAL MANAGEMENT IN HOTEL INDUSTRY Sofia – Natalia Boemi, Yiouli Mihalakakou Laboratory of Environmental Physics, Department of Environmental and Natural Resource Management, School of Natural Resources and Enterprises Management, University of Ioannina Agis M. Papadopoulos Laboratory of Heat Transfer and Environmental Engineering, Department of Mechanical Engineering, Aristotle University of Thessaloniki

2. HOTEL INDUSTRY (1/4) General: Hotels have become proactive following green practices and developing environmental programs • Over the last decades concerns related to the environment to the hotel sector have progressively escalated. • Consumers realized their impact of their purchased behaviors  associated with environmental problems. • Nature-based tourism has turned out to be the fastest growing segment of the global tourism market. Voluntary approaches  ENERGY POLICY INSTRUMENTS Characteristics: (1) Promoters are not obligated by launch to launch these schemes (2) Target groups are not obligated to join

3. HOTEL INDUSTRY (2/4) Green Hotel An environmental friendly lodging property that applies and follows ecologically sound programs and practices. Relevant with hotels sustainability! • Adoption of environmental friendly practices • Basis for good marketing strategies • There is a gap between hoteliers decision-making process for adopting a voluntary scheme with a view to use it as an EMS. • Voluntary schemes are complex because they influence: • Customer’s awareness; • Responsibility toward environmental issues and energy use; • Act as a tool to increase hotel’s economic finance.

4. HOTEL INDUSTRY (3/4) Greek Reality: • Annual Turnoverrise5.8 % for 2006 and 5.3% for 2007, worldwide 4%. • Expectations about tourism in Greece  annual growth 6-7% • Overconcentration hotel capacity in 4main areas (Crete, Ionian Islands, South Aegean islands and Athens) • Hotel brands and big hotel units(>100 beds), apart form economic crisis they have better performance than the smaller ones. • 56,5% of big hotels units intentto invest in energy conservation measures during winterversus 46% of the smaller ones. • Series of structural, financial and administrative measures adopted by the state with a view to improve environmental performance of services and products. Relevant voluntary environmental quality labeling schemes Sofia- Natalia Boemi Promytheas Oct 2009

5. HOTEL INDUSTRY (4/4) Greek Reality: Hotels  Major energy consumer at Tourism sector • Hotels represents 0.82% of the whole building stock • Hotels consume 6% of the total primary energy consumption • Hotels average specific annual consumption 407 kW/m2 • Basic characteristic  Seasonal character of Greek tourism Energy performance in hotels depends: • Category • Use of buildings • Architectural and constructive features Environmental Energy Management Systems (EMS) Considerations • Maintenance • Existing heating, cooling and lightning systems • Other equipment and services

6. ENVIRONMENTAL CLUSTERS (1/2) • Awareness of the role in the environmental in every day life • 2/3 of European citizens are wiling to adopt EU’s measures towards environmental affairs • Other concerns: • Climate change • Water and air pollution • Anthropogenetic disasters • Use of chemical substances in daily products Environmental concerns Implementation of Environmental Energy Management Systems (EMS) • Lead to reduction of energy consumption • Installing recycling schemes and composting food scraps  reduce solid waste and minimize energy costs • Amplify with the environmental image of a hotel • Help hotel’s position to the competitive marketing arena. • Help to the reduction of social and ecological impacts to a touristical area. Sofia- Natalia Boemi Promytheas Oct 2009

7. ENVIRONMENTAL CLUSTERS (2/2) Widely know Energy Management Systems for Greek Hotels EMAS ISO 14001* Eco-LABEL * Is expected the implementation of ISO 50001 – Energy Management at the end of 2010 Promytheas Oct 2009 ΣΟΦΙΑ – ΝΑΤΑΛΙΑ ΜΠΟΕΜΗ

8. ISO 14001 ISO 14000 has been developed as a new international standard series for promoting environmental protection and sustainable development ISO 14001 specifies the requirements and procedures for establishing environmental management system. Basic principles of ISO 14001: Establish environmental policy Determine environmental aspects and impacts of products/activities/services Plan environmental objectives and measurerable targets Implement and operation of programs to meet objectives and targets Check and corrective actions Management review Sofia- Natalia Boemi Promytheas Oct 2009

9. Eco-LABEL • Is a joint initiative from Competent Bodies and European Members • Eco-Label for tourist accommodation was created in April 2003 to reward tourist accommodation services and tourists that respect the environment. • 34 mandatory and 47 optional criteria • Is the only European official environmental label contrary to ISO 14001 and EMAS certification which is recognised in all countries and there are also synergy effects in interaction with EU Eco-label for products. • Energy & Water Saving • Use of Renewable resources • Staff training • Information for guests • No dangerous chemical substances • Environmental procurement ENVIRONMENTAL FOCUS Sofia-Natalia Boemi Promytheas Oct 2009

10. ENVIRONMENTAL CLUSTERS (1/2) General Discussion: EMS aims • Defining a hotel’s energy policy in connection to the environment; • Identifying and analyzing activities deal with environmental issues; • Purchasing and budgeting policies and a corresponding energy plan; • Training hotel’s operational and key – staff in energy management; • Training hotel’s customers • Performing environmental monitoring or auditing for managers as well as assessment and evaluation of energy use and associated costs.

11. ENVIRONMENTAL CLUSTERS (1/2) • Green Hotel Association reporteda guest participation of 70-90 % participation in voluntary schemes corresponding to savings 4 €/ day/ occupied room. • 5% of the hotel customers agree to pay a premium for sustainable packages. • 52% of visitors are prepared to pay an extra 10% for environmental tourism products. • Managing energy use is a part of overall EMS. • Energy consumption in hotels is clearly a factor for their competitiveness • Cost reduction and increasing sensitivity to environmental factors in hotel design will lead to introduction of elements with less environmental impact and more competitive profit at the hotel market. • Hotel’s industry environmental policies arise generally from immediate economic gains.

12. CONCLUSION Hoteliers strong sense that environmental responsibility can improve their profit levels Interest of customers willing to pay for green services Lead to adoption of an EMS Rationalization of energy use

13. Thank you for your attention! Sofia – Natalia Boemi Promytheas Oct 2009