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Debug Production Application Issues using System Center Operations Manager

Debug Production Application Issues using System Center Operations Manager. Brian Randell Mickey Gousset Partner Principal Consultant MCW Technologies Infront Consulting Group. IM-B402. Impediments to Continuous Value Delivery. Define Ideation. REQUIREMENTS. Users/ Stakeholders.

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Debug Production Application Issues using System Center Operations Manager

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  1. Debug Production Application Issues using System Center Operations Manager Brian Randell Mickey Gousset Partner Principal Consultant MCW Technologies Infront Consulting Group IM-B402

  2. Impediments to Continuous Value Delivery Define Ideation REQUIREMENTS Users/Stakeholders Operations PRODUCT BACKLOG Misunderstoodrequirements Can’t get actionable feedback Conflictingpriorities Develop Idea to working software New learnings Development & testing Production incidents Operate Working software in production Value realization Implement Monitor Loss of focus Integrating heterogeneous development teams Quality after thought: dev and test hand-offs OPS BACKLOG Unmet userexpectations Disparate management tools WORKING SOFTWARE Operations readiness requirements are not met

  3. Operational Requirements Not Met Production errors not caught quickly Longer bug fix cycle times, customer dissatisfaction, and costly remediation Problem Monitor production application Management pack templates make real time monitoring of production applications easy Solution

  4. Our Demo Environment – Logical Overview Visual Studio Ops Console Operations Manager IIS (Prod Web Server) Domain Controller TFS

  5. Monitoring Applications with SCOM 2012

  6. Impediments to Continuous Value Delivery Define Ideation REQUIREMENTS Users/Stakeholders Operations PRODUCT BACKLOG Misunderstoodrequirements Can’t get actionable feedback Conflictingpriorities Develop Idea to working software New learnings Development & testing Production incidents Operate Working software in production Value realization Implement Monitor Loss of focus Integrating heterogeneous development teams Quality after thought: dev and test hand-offs OPS BACKLOG Unmet userexpectations Disparate management tools WORKING SOFTWARE Operations readiness requirements are not met

  7. Disparate Management Tools Isolated tools and workflows Poor communication, longer production bug fix cycle times, and customer dissatisfaction Problem Integrated Incident management tools Common view of incidents to both Operations and Development Shared artifacts Reuse development artifacts, such as tests, inside System Center to reduce rework and discover production issues early Solution Solution

  8. System Center – Team Foundation Server Connector

  9. TFS Connector – Logical Overview http://devopsall:8080/tfs/ SCOM dc (Team Project Collection) fabrikamfiber TFS Connector Some other TP

  10. Impediments to Continuous Value Delivery Define Ideation REQUIREMENTS Users/Stakeholders Operations PRODUCT BACKLOG Misunderstoodrequirements Can’t get actionable feedback Conflictingpriorities Develop Idea to working software New learnings Development & testing Production incidents Operate Working software in production Value realization Implement Monitor Loss of focus Integrating heterogeneous development teams Quality after thought: dev and test hand-offs OPS BACKLOG Unmet userexpectations Disparate management tools WORKING SOFTWARE Operations readiness requirements are not met

  11. Production Incidents Production errors Difficult to identify root cause, debug code and resolve defects Problem Actionable diagnostics IntelliTrace in production to speed debugging and code fix Translatable artifacts System Center logs can be converted to IntelliTrace files for developer use Solution Solution

  12. IntelliTrace Everywhere

  13. Continuous value without barriers • Define • Requirements toolbox • User and stakeholder engagement REQUIREMENTS Users/Stakeholders PRODUCT BACKLOG Operations • Operate • Continuously validate acceptance criteria • Automated test lab management • Integrating incident systems • Actionable diagnostics Implement Monitor • Develop • Continuous testing • Continuous feedback • Acceptance test driven development • End-to-end traceability with PMO integration Development & testing OPS BACKLOG WORKING SOFTWARE SHARED ARTIFACTS

  14. contact us mickey gousset principal consultant, infront consulting group mickey.gousset@infrontconsulting.com @mickey_gousset www.almrocks.com brian a. randell partner, mcw technologies brianr@mcwtech.com @brianrandell www.mcwtech.com/blogs/brianr/

  15. More Information Demo VM - http://bit.ly/11sZuhw Brian Randell’s Blog - http://www.mcwtech.com/blogs/brianr/ Mickey Gousset’s Blog – http://almrocks.com APM - http://technet.microsoft.com/en-us/library/hh457578.aspx

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  18. © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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