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How to Improve Work Quality

Leadership Strategies for Employee Engagement Follow Dr. Graham’s weekly leadership tips at: http://usefulleader.com. How to Improve Work Quality.

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How to Improve Work Quality

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  1. Leadership Strategies for Employee EngagementFollow Dr. Graham’s weekly leadership tips at: http://usefulleader.com

  2. How to Improve Work Quality Assume that two members of your team make more mistakes than you would like. They have been trained and you have personally coached them on how to improve. Still, you are disappointed.

  3. Employee Engagement Test

  4. The Principal’s Office

  5. Engagement? “We need to spend more time catching our employees doing something right,” Ken Blanchard

  6. Study of sixty business teams andmarriages = the 5 to 1 ratio Successful marriages average 5 to 1 positive over negative comments. (Gottman, “What predicts divorce?” Lawrence Erlbaum. Negative/ Positive Positive/ Negative *Losada and Heaphy, “The role of positivity and connectivity in the performance of business teams,” American Behavioral Scientist, 2004.

  7. Dolphins, Professors and Coupons

  8. Specific and Personal General Praise has no impact!

  9. Engagement Indicators

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