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v-scene The new Janet Videoconferencing Service

v-scene The new Janet Videoconferencing Service

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v-scene The new Janet Videoconferencing Service

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  1. v-sceneThe new Janet Videoconferencing Service Mark Tysom Janet, UK Terena TF-MSP Meeting, Budapest 16 Sept 2014

  2. The Janet Videoconference Service • Established in 1995 • Deliver educational content over video • Education and research, administration, content providers • 8,151 Videoconferencing Systems • 9,866 Users • 1,112 Organisations • 50,000 conferences per year

  3. Why change? • Primarily to address customer requirements and feedback • And review the: • operational model • cost model • support arrangements

  4. What’s new? The Headlines • More friendly, cleaner, intuitive interface • More focus on immediate conferences • Browser based video desktop client (Vidyo) • Personal virtual meeting rooms • Increased streaming capacity • A future focus on interoperation

  5. Hardware transition process • Desktop client (browser based) • Recording • Streaming • Meeting Rooms

  6. The v-scene Desktop (VidyoWeb) • Mac, Windows and Linux • Launches in browser • Minor plugin download (admin rights not required) • Scalable Video Codec (SVC) • Up to HD (depending on bandwidth) • Branded for Janet/JISC

  7. Look and feel Live Demo

  8. Outline

  9. Picture of schedule/launch page Outline

  10. Picture of schedule/launch page Outline

  11. Meeting Room Picture Outline

  12. Meeting Room Picture Outline

  13. Tariff Structure • Education and Research • - centrally funded for schools, colleges, universities, research • Public Services • - reduced rate for public sector bodies with an education remit • Commercial • tariff for providers of educational video content and services • International Education and Research • - GPD based calculation for other NRENs

  14. v-scene NREN Tariff • Uses the same calculation as the GEANT Cost Sharing Model • Charges increase progressively as GDP increases • Used to generate a starting price • Additional services can be bolted on: • MCU integration • User migration • Interface language translation • Branding • Prices start from €35,000 p.a. for managed service

  15. Multi-tenanted managed service • Super Organisations created to manage individual communities • Allows NRENs to organise and manage their own customers • Can restrict collaboration within a community or multinational • HEAnet (Ireland) first NREN to sign-up: • use same type of MCUs • aligned support contracts with supplier • self-registered users • mixed mode support • Discussions with several interested NRENs

  16. Service Levels • Hours of Service • The service is available 24 hours a day, 7 days a week, all year • Target Availability • Videoconferencing service and booking service: 99% • Gatekeeper hierarchy and gatekeeper service: 99.5% • Service-affecting maintenance is capped at 0.5% and is normally carried out with at least two weeks' notice. • Support and Fault Management • The help line is staffed from: • 8am to 9pm (GMT) Monday to Friday • 8am to 5pm (GMT) Saturday(excluding Christmas Day, Boxing Day, New Year's Day and Good Friday)

  17. Questions? Mark Tysom Product Manager mark.tysom@ja.net 0044 1235 822 223 16/09/14