1 / 7

Critical Banking Skills Banks and Credit Unions Use to Screen Top Talent

eSkill provides banks and credit unions with an extensive collection of job-based banker pre-employment assessments

eskill
Télécharger la présentation

Critical Banking Skills Banks and Credit Unions Use to Screen Top Talent

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Critical Banking Skills Banks and Credit Unions Use to Screen Top Talent

  2. Identifying the critical banking skills that banks and credit unions use to screen top talent is only half the battle if you are in the human resources (HR) department of a bank or credit union. Building the tools to assess whether candidates have these critical banking skills is the other challenge. That is where eSkill can help. eSkill is a leading pre-employment testing platform with nearly 1,000 standardized employment tests such as a bank teller skills test, that HR professionals and recruiters can combine and customize to assess the critical skill their institution needs. Long-Standing and Emerging Technical Skills The sudden onset of stay-at-home and work-from-home arrangements quickly made digital literacy skills even more critical. As credit union members and banks’ clients navigate safety protocols amid the COVID-19 crisis, many rely heavily on digital banking services. According to Deloitte, 44% of noncommercial banking customers are using their bank's mobile app more often due to the pandemic. The uptick in mobile banking technology coupled with portions of banking institutions’ employees working remotely has undoubtedly shot digital literacy skills to the top of the list for skills credit union employees need in 2021. eSkill provides banks and credit unions with an extensive collection of job-based banker pre-employment assessments, including: Bank Teller Skills Test Loan Officer Skills Test Financial Consultant Skills Test Credit Analyst Skills Test Cash and Banking Supervisor Skills Test Financial Analyst Skills Test Vault Clerk Skills Test Vault Supervisor Skills Test

  3. On eSkill’s user-friendly platform, hiring teams can bolster any of these comprehensive job-based banking skills tests by combining them with skill- specific tests. Here is a look at some of the options for skill-specific technology skills tests that organizations can combine with the job-based banker pre-employment assessments listed above: Live Chat Operator Skills Test: This test is ideal for virtual tellers or service representatives charged with responding to customer support requests on a chat platform. Cybersecurity Awareness Skills Test: When employees work with members’ accounts and finances online, especially from a remote location, this Skills Test is a must. The test evaluates the test taker’s knowledge of online privacy and security best practices. Basic Digital Literacy Skills Test: This test is a comprehensive evaluation of candidates’ digital literacy skills. It covers cybersecurity awareness, online communication tools, and using digital devices. Additional digital literacy skills tests for banking and credit union jobs eSkill offers include Basic Computer Knowledge for Windows, Data Entry Timed Typing Test, Financial Timed Typing Test, 10-Key Data Entry Timed Typing Test, Salesforce CRM Skills Test, MS Dynamics CRM Skills Test, MS Office® Simulations (available in a basic, intermediate, and advanced versions), and Video Conferencing Communication Skills Test. Analytical Skills In the world of finance, it is a well-known fact that unless you possess strong analytical skills capable of identifying trends, patterns, and definitive conclusions from the unlimited data you will have exposure to, you will not advance far. This does not just mean being proficient in Python or savvy with Excel®, although these skills will help obtain a competitive edge. The analytical skills needed to succeed in the financial sector have more to do with cognitive ability. Candidates need sound cognitive skills like problem-solving, critical thinking, and numeric reasoning.

  4. eSkill’s comprehensive job-based Financial Analyst Skills Test puts candidates' deep-seated cognitive skills to the test by evaluating a candidate’s ability to review financial data and recommend and implement changes. eSkill also has skill-specific analytical banker pre-employment assessments that organizations can combine with the Financial Analyst Skills Test to create a comprehensive evaluation, including: Python Skills Test MS Office – Excel Simulation Skills Test Oracle Skills Test Data Analytics Skills Test eSkill offers more than 1,000 skill-specific tests, perfect for creating a banking skills test that measures the exact competencies required of any job in the financial sector. Interpersonal Skills These skills are a must for all bankers, whether they are investment bankers or personal bankers. Interpersonal skills like emotional intelligence, communication, and the ability to work well in a team are extremely valuable in banking. Whether it is explaining complex financial concepts to customers or writing in-depth financial reports to present to colleagues, how your employees interact with others will have a significant impact on their overall performance.

  5. eSkill has several standardized tests ideal for evaluating the interpersonal skills of candidates applying for banking positions, including: Financial Customer Service Skills Test: This test evaluates candidates’ ability to provide friendly and motivated service to clients in the banking industry. The test covers resolving customer issues and complaints, responding to typical banking requests and questions, and understanding everyday financial operations. Business Communication Skills Test: This test assesses candidates’ writing skills, business etiquette, listening skills, and ability to communicate with colleagues effectively. Account Representative Skills Test: This test evaluates candidates’ ability to work well with many clients, meet client demands, and interact professionally. Bank Teller Skills Test: This test evaluates customer service and communication skills using scenarios that mimic the real-life situations tellers experience at banks. Partner with eSkill and begin assessing candidates for the critical skills your organization needs now. With nearly two decades free of litigation and in compliance with the Equal Employment Opportunity Commission’s employment testing guidelines, eSkill is a trusted pre-employment testing provider.

  6. Interested in Using Banking Skills Tests? Learn more about the benefits of using eSkill’s customizable banker pre-employment assessment tests and behavioural assessments to find qualified candidates quickly. Source URL: https://www.selfgrowth.com/articles/these-are-the-critical-banking-skills-banks-and- credit-unions-use-to-screen-top-talent

More Related