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IN THE BEGINNING

This project aims to redesign healthcare service pathways to address identified needs and improve patient care. Through a multi-disciplinary approach and robust data analysis, barriers such as staffing sustainability and lack of space will be tackled. Key changes include incorporating standards, pre-assessment, additional staffing, and electronic referrals. The next steps involve implementing staffing changes, piloting pre-assessment, capacity planning, training, and collaboration with Siemens to improve data quality.

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IN THE BEGINNING

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  1. IN THE BEGINNING Approached by Project Officer November 2008 Identify needs of service Direct referral and re-assessment

  2. REDESIGN WORKSHOP • Multi-disciplinary • Discussion _ Standards _ P.N. no robust data _ Barriers _ Staffing sustainability _ Lack of space • Flow charts _ Current pathways _ New pathways _ Action plan

  3. KEY CHANGES TO BE MADE • Incorporate standards • Pre-assessment • Additional staffing • Best use of capacity • Electronic referrals • Patient information • Educational support for primary care

  4. THE NEXT STEP • Staffing implemented • Pilot pre-assessment • Capacity planning • S.A.T.O. training • Siemens – work with to improve quality of data • Sub-committee meeting to monitor action plan

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