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Zealous Representation and Advocacy in a Collaborative System

Zealous Representation and Advocacy in a Collaborative System. Choosing the most effective advocacy for different situations. Relationship. Clients must develop a relationship with the department Attorneys can model such successful relationships. Mediation.

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Zealous Representation and Advocacy in a Collaborative System

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  1. Zealous Representation and Advocacy in a Collaborative System Choosing the most effective advocacy for different situations

  2. Relationship • Clients must develop a relationship with the department • Attorneys can model such successful relationships

  3. Mediation • Exploration of clients’ strengths and needs • Help balance the power by preparing clients, guide them to making their own requests for help, more able to accept if their idea

  4. Supporting Dignity • Advocate for cognitively appropriate services • Simple manners can help client have a framework of honor

  5. Communication Strategies • Homeless - set times to call • Non-English speaking - interpreters • Illiterate – iconic letters • Educate on effective use of voicemail, helps you communicate with client and client with department and providers, complete messages

  6. Cultivating Human Resources • Social workers • Support staff with the court and the Department (may need a secretary to walk down the hall to slip a note under a door) • Providers

  7. Use Disclosure Offers • Easily accessible background information in the department file • Set enough time to review, may be hidden treasures or land mines • Determine department policy on copies

  8. Communication with Represented Individuals • Social workers – if asking a “difficult” question of a social worker outside of the presence of his counsel, suggest he consult before answering • Get permission from other counsel in the case before having unsupervised contact with client, adult or child, possibly a signed waiver

  9. Personality Conflicts • Gain power by naming it • Yours or you clients? • Mediate • Use supervisors • Ask questions

  10. Invitation to Do the Right Thing • Ask questions instead of making statements • Let others think it’s their good idea • Don’t be afraid to use your power for good

  11. Two Heads May Be Better Than One • Ask for support • Become someone’s protégé • Don’t ask the judge or opposing counsel for advice • Use the social work concept of “supervision”

  12. When All Else Fails Know when to suck it up and file.

  13. Healthy Distance Recognize and Prevent: • Compassion fatigue • Secondary trauma • Burn out

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