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Business in the Cloud

Business in the Cloud. Software Services. +. Introductions. Name Title Organization Area of Expertise Do you currently use any cloud services? What do you hope to get out of this session ?. Agenda. Introductions and Welcome ATSC Tour Cloud Overview Infrastructure Overview

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Business in the Cloud

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  1. Business in the Cloud Software Services +

  2. Introductions • Name • Title • Organization • Area of Expertise • Do you currently use any cloud services? • What do you hope to get out of this session?

  3. Agenda • Introductions and Welcome • ATSC Tour • Cloud Overview • Infrastructure Overview • The Future of Productivity • Windows Intune • Introducing Office 365 • Pricing Overview • A Dose of Microsoft Licensing • Exercises

  4. Types of cloud services infrastructure as a service “SaaS” “IaaS” “PaaS” platform as a service software as a service migrate to it consume it build on it

  5. Commercial Cloud Services SaaS PaaS IaaS MICROSOFT CLOUD & PRIVATE CLOUD SERVICES • PRODUCTIVITY • COMMUNICATIONS • COLLABORATION • BUSINESS APPS • DESKTOP MGMT • IDENTITY • DATABASE • PLATFORM ON-PREMISES

  6. Infrastructure Investment Northern Europe North Central USA Eastern Asia Western Europe South Central USA Southeast Asia

  7. DatacenterChicago220x40 ft containers2500 svrs each550k svrs

  8. The Future of Productivity Enterprise Content Management Enterprise Search Business Intelligence Unified Communications Collaboration Best Productivity Experience Across PC, Phone, and Browser The Cloud on Your Terms Online On-premises

  9. Cloud Deployment Model - Open Group Global survey of 307 cloud specialists in 200 to 5,000 employee organizations by The Open Group

  10. What we have heard so far 33% 53% "It used to take up to an hour per event to restore email service.” – Greg Baumgardner, IT Director, Stimson Lumber 53% of midsize companies are still running old email servers. 41% 82% Source: Email Tracker 2010, percentage based on organizations using Exchange Servers

  11. What we have heard so far 33% 53% Personnel began experiencing serious performance issues … – USJade 33% of midsize companies are using hosted mail. 41% 82% Source: Email Tracker 2010

  12. What we have heard so far 33% 53% "As the company has grown, it’s put a big strain on me …” – Jay Magness, IT Manager, Medway 82% of midsize companies have a remote workforce. 41% 82% Source: Email Tracker 2010, percentage of organizations with mobile email penetration

  13. What we have heard so far 33% 53% Employees were wasting valuable time using third-party tools to build reports and presentations. – ErraenersiKonstruksindo 41% of business users that have Microsoft Office are on Office 2003 and older versions. 41% 82% Source: comScoreTechMetrix, US Work panel, March 2011

  14. What keeps you up at night? Our IT managers are tied to our servers. Users still need to get their work done when they are travelling. We can’t risk attacks from spam or viruses — especially if it impacts our customers. Our mobile workers need access to more than just email, and without using a VPN. We need productivity tools with a TCO we can afford. Managing complex infrastructure takes our IT staff away from the important projects. We need our tools to work together out of the box. It’s hard to keep track of all our licensing costs.

  15. What is important to you? Security Reliability Anywhere Access IT Control & Management Value

  16. Introducing Microsoft Office 365

  17. Office 365 in more detail • Flexible service offering with pay-as-you-go, per-user licensing • The complete Office experience with services integration in Office 365 • Always the latest version of the Office apps, including Office Web Apps • Familiar Office user experience to access services • Voicemail with unified messaging • Integrated personal archiving • Retention policies and legal hold • Exchange Control Panel • Free/busy coexistence • Cross-premises management • IM & Presence across firewalls • GAL/Skill search in SharePoint • Online meeting with desktop sharing • Activity feeds • Contact photos • Click to communicate from Office contact cards • Windows Live federation • My Sites to manage and share documents • Access documents offline • Improved Team & Project Sites • Document-level permissions to protect sensitive content • Share documents securely with Extranet Sites • Cross site collection search Platform Capabilities • New user interface • Role based access • Identity federation (eliminate sign-in client) • Multi-factor authentication support • Remove scale limitation

  18. New flexible purchase options(1-250 Users – $CDN) ENTERPRISE PLANS KIOSK PLANS *Voice currently requires an on-premises server

  19. New flexible purchase options(1-250 Users – $CDN) Office 365 Suite Plans Office 365 K1 $4.69/mo Exchange Online Kiosk $2.35/mo Limited SharePoint Capabilities Office Web Apps View Only Kiosk Plans Office 365 K2 $11.75/mo Limited SharePoint Capabilities Office Web Apps Create/Edit Office 365 E1 $11.75/mo Office Web Apps View Only Exchange Online Plan 1 $5.75/mo Email, Calendar, Contacts, Discovery, AV/AS Lync Online Plan 2 $7.50/mo Instant Messaging & Presence, AV, Virtual Meetings SharePoint Online Plan 1 $6.25/mo Advanced portal for collaboration, AV Office Web Apps with SharePoint Plan 1 $13.25/mo Advanced portal for collaboration, AV Office 365 E2 $18.75/mo Office Web Apps Edit IW Plans Office 365 E3 $29.25/mo Office Web Apps Edit Exchange Online Plan 2 $11.75/mo Voicemail & Archiving SharePoint Online Plan 2 $12.00/mo Forms, data visualization, Access/Excel/Visio services Office Web Apps with SharePoint Plan 2 $19.00/mo Forms, data visualization, Access/Excel/Visio services Office 365 E4 $33/mo Office Web Apps Edit Office Pro Plus (includes Office Web Apps) $16/mo Lync Online Plan 1 $2.34/mo Exchange Online Archiving $4.69/mo

  20. New flexible purchase options(250-2499 Users – $CDN) Office 365 Suite Plans Office 365 K1 $4.55/mo Exchange Online Kiosk $2.27/mo Limited SharePoint Capabilities Office Web Apps View Only Kiosk Plans Office 365 K2 $11.38/mo Limited SharePoint Capabilities Office Web Apps Create/Edit Office 365 E1 $11.38/mo Office Web Apps View Only Exchange Online Plan 1 $5.69/mo Email, Calendar, Contacts, Discovery, AV/AS Lync Online Plan 2 $7.39/mo Instant Messaging & Presence, AV, Virtual Meetings SharePoint Online Plan 1 $5.97/mo Advanced portal for collaboration, AV Office Web Apps with SharePoint Plan 1 $12.80/mo Advanced portal for collaboration, AV Office 365 E2 $18.20/mo Office Web Apps Edit IW Plans Office 365 E3 $28.48/mo Office Web Apps Edit Exchange Online Plan 2 $11.38/mo Voicemail & Archiving SharePoint Online Plan 2 $11.38/mo Forms, data visualization, Access/Excel/Visio services Office Web Apps with SharePoint Plan 2 $18.49/mo Forms, data visualization, Access/Excel/Visio services Office 365 E4 $32.04/mo Office Web Apps Edit Office Pro Plus (includes Office Web Apps) $15.55/mo Lync Online Plan 1 $2.27/mo Exchange Online Archiving $4.55/mo

  21. Office 365 for small businesses Includes… KEY CAPABILITIES • 1-25 users (max of 50 allowed) • No IT needed • Easy to try out • Simple and easy to use • Works with Microsoft Office • Financially-backed 99.9% uptime guarantee • Self-Help and Community Support • Exchange Email, Calendar, Contacts & Personal Archive • 25 GB Mailbox • ActiveSync Mobile Support • SharePoint Team Sites 1 • Office Web Apps • Simple Public Website 2 • Online Access databases • Lync Rich Client • Online meetings 3 • Desktop Sharing • Multiparty IM & PC-to-PC Calling Office 365 (Plan P1) $7CDN/user/month Add Office Pro Plus Month-to-month subscription $20.04/mo 1 One site collection, authenticated external user access enabled for up to 50 unique users/month. 2 Includes ready-to-use templates, option to add custom domain. 3 Online meetings limited to 50 participants. ** No Support Plan

  22. Designed for professionals & small businesses <25 Anywhere-access to your email, important documents, contacts, and calendar on all your devices Email & Calendar Office Web Apps Websites & Collaboration • Always up-to date across your PC, phone, and browser • Works with Windows Phone, iPhone, Android, Blackberry* and more • 25GB Mailbox + 25MB attachments • Shared calendars • View and light edits for Word, Excel, PowerPoint ,and One Note • Works on almost any browser • Consistent formatting from desktop to web • View documents in mobile access • Collaborate on documents using secure team sites • Share your documents internally and externally • Professional web site design for your business • 10GB Site Storage + 500MB/User IM & Online Meetings 99.9% Uptime • Business-class security & reliability • Financially backed 99.9% uptime guarantee • Built-in antivirus, anti-spam • Geo-redundant infrastructure to safeguard your data • Host online meetings, present from virtually anywhere • Rich presence and IM • PC-to-PC audio/video calls • Desktop sharing *(BIS only)

  23. Help Manage & Secure PCs AnywhereSimple Web-Based Administration Console: $14CDN/PC/month + $2CDN/PC/Month for MDOP • Protect PCs from malware • Manage updates • Proactively monitor PCs • Provide remote assistance • Inventory hardware and software • Set security policies Enable a Mobile Workforce • Users can be managed from the office, branch office, or on the road • IT and partners can work from anywhere too

  24. A Dose of Microsoft Licensing Building a Revenue Stream with Microsoft Annuity Programs Gail Moorhouse Field Sales Specialist, Microsoft

  25. Agenda • Open Volume License Programs • Deep Look at Open Value Subscription • The Funnel • Office Price comparison

  26. OVS vs other VL commercial programs >5 5 or more licenses needed OPEN LICENSE OPEN VALUE OPEN Value Subscription SELECT PLUS LICENSE SELECT LICENSE ENTERPRISE AGREEMENT OPEN VALUE LEVEL C • Requires 5 licenses • 2-yr agreement • Upfront payment only • Requires 500* point purchase • Perpetual agreement • Full 36 month SA • Automatic leveling • Only from LARs • Requires 5 PCs • Non-perpetual licenses • 3 year renewable agreement • CW on at least1 platform component • Requires 1500 point* commitment • Three year renewable agreement • Only from LARs • 250 PCs minimum • Subscription option • Three year renewable agreement • Only from LARs • 250-750 PCs • Three year renewable agreement • Priced like an Level A EA • Subscription option • Available through distributors • Requires 5 licenses • 3 year renewable agreement • Annual or upfront payment • Company-wide options • Includes Software Assurance • Includes Software Assurance • Includes Software Assurance • Includes Software Assurance • Add Software Assurance • Add Software Assurance • Add Software Assurance MOST COMMITMENTS & BENEFITS LEAST

  27. Open Value – Subscription • Target Organization: • Customers with limited budgets/cashflow • Customers using older technology (N-2) • 3 year term agreement • Dedicated channel partner • Payment Options: Spread subscription Payments • Annual predictable payments • Opex vs Capex (Class 52 expired, Class 50 still available) • Count desktops, not licenses • Software Assurance included • Must standardize on one platform component • Additional discount for full Platform.

  28. “Free Desktops”?Example of a customer with seasonal activities Peak of Activity: 50 Desktops Season Ends: back to 10 Desktops 10 Desktops “Free” Deployments Important: in this example, agreement runs from January to December!! Important #2:ENTERPRISE products ONLY!

  29. Start New OVS Agreement – 35 Office Pro+ 2nd YearOVS order – 42 Office Pro+ 3rd YearOVS order – 37 Office Pro+ Payment schedule Enterprise Products: Annual true-up or down payments 35 PC company, wants Office 2010 Pro Plus. Adds 7 PCs in year 1 & removes5 PCs in year 2 July – Add 7 PCs Oct. – Removes5 PCs 2010 2011 2012 • Enterprise products billed annually at initial signing and at annual true-up/down • Additional products are billed in the month they are deployed, then annually

  30. Defining which program fits the customer’s needs Do you need to purchase more than 250 licenses? No Do you need to purchase less than 5 licenses or licenses for less than 5 computers? Yes Consider OEM or Retail No Do you want to stay current with the latest Microsoft software, have access to benefits and spread your payments over 3 years? Open License Offers “buy as you need” transactional program No Yes Yes Do you/Can you standardize on Windows 7, Office or a CAL Suite? Open Value non-CW Includes Software Assurance benefits such as new version rights, spread payments and more! No Yes Do you need a lower up-front cost and/or have you considered subscribing [renting] your software? Open Value Company-Wide Provides additional discounts to customers standardizing on at least one enterprise product No Open Value Subscription Company-wide non-perpetual program provides all benefits of SA at a low upfront cost Yes

  31. Annuity Programs: partners benefits • Drive a recurring revenue stream • Build long term customer relationship • Be the customer’s Trusted Advisor • Increase customer touch points through SA • Build on MS technology commitment • Offer full end-to-end solution, from (designing), quoting to financing • Secure your business through SA Benefits discussions / consumption. • Offer more discounts and better prices.

  32. Office Pro Plus

  33. Office 2010 Pro Plus 6-year cost analysis example • $2,000 • (CustApprec. Prg)) UTD Discount applied (50%) $54,925 + BigEasy subsidy $$!

  34. Break

  35. Tech Data, the VAD (Value added distributor) for Canada! • Access to SIP commission for Deal Registration! • Up to 20% available off MSRP after the client purchases! • Access to POC Funds (without any certifications) • $2000 available to go on site and setup Hyper-V for your customer! • Subsidized training, and discounted certifications • Already discounted System Center Pricing • SIE Training sessions at Tech Data • Expert led multi-day sessions in available in your area

  36. Exercise # 1 – Windows Intune • Setup, administration and configuring updates • Using the client interface : How to request for remote assistance, and how to check for updates • Inspecting malware and auditing the software installed on client computers

  37. Exercise # 2 – Microsoft Lync • “Presence” via the cloud • A true synchronous communication! And how to email from Lync • Starting a video conference • Federation and security • The future of your phone system • Webcasts

  38. Exercise # 3 – Outlook Optimization • Utilizing conversation view to optimize your time and achieve a Zero Inbox • How mail tips can make you more efficient • The easiest way to manage incoming email through rules and quicksteps • Group policy and managing compliance

  39. Exercise # 4 – SharePoint • Internal VS external Portals • Your Team Site and Shared Calendar • Co-Authoring, and document management • Customizing your own Website and assigning permissions

  40. Survey: • www.microsoft.ca/cie/eval • http://www.microsoft.com/canada/productivity/business/completionreport/

  41. Thank You for Your Time, Business and Continued Support!! + Software Services

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