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Welcome and Introduction

Welcome and Introduction. Heather Knox Director of Regional Planning for the West of Scotland Chair of Dermatology Task and Finish Group. House keeping. Refer to house keeping sheet Outline agenda for the day and timings – protected time at the end for health boards. About today….

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Welcome and Introduction

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  1. Welcome and Introduction Heather Knox Director of Regional Planning for the West of Scotland Chair of Dermatology Task and Finish Group

  2. House keeping • Refer to house keeping sheet • Outline agenda for the day and timings – protected time at the end for health boards

  3. About today… • Clear purpose and objectives • Learn about evolving practice in Dermatology • Interactive • Network and share good practice • Protected time to plan • Identify support needed

  4. The National Agenda • Widen the approach to quality • Improve patient experience • Improve patient safety • Improved performance, efficiency and productivity Better Health Better Care 2007

  5. “ a whole journey waiting time target of • 18 weeks from general practitioner • referral to treatment…… • by December 2011” Cabinet Secretary for Health and Wellbeing, Scottish Parliament Official Report, 28 June 2007

  6. A common view of improving access? Speed of access Quality

  7. Members of the Group • Heather Knox (chair) • Nicki McNaney • Jacquie Dougall • Karen Stephen • Colin Fleming • Danny Kemmett • Colin Morton • John Nugent • Kate Thomas • David Bilsland • Kirsty Murray

  8. Quality agenda • Task and Finish group is clinically driven AND • Links with Quality Strategy which concentrates on 3 areas: • Improving person centeredness • Continuing to improve the safety of patients • Increasing the clinical effectiveness

  9. Current elective activity Admitted Pathways 0.4 million discharges per annum Daycase 0.4 million discharges per annum Inpatient Non-Admitted Pathways 11.3 million contacts per annum Outpatient and Diagnostics

  10. Task & Finish Group Work Streams • Measurement and Definitions (FAQs) • Demand/Capacity/Activity/Queue • Demand side solutions- GP Referrals audit and standard letter • Performance Management (only if necessary!) • Service Redesign & Transformation (lots of sharing!) • Culture/Change • Workforce (integral) • Communication

  11. Key Progress areas • Primary and Secondary interface • Advice and guidance • Most appropriate care provider • Dermatology Management Pathways (remember CCI?) • DCAQ – understanding your service • Sharing Practice – ‘Who is doing what matrix’

  12. Managing patient pathways

  13. Today is also about • Your opportunity to be involved in the work of the Task and Finish Group to drive sustainable clinically driven improvements, covering: • Models of care • Management of referrals • Dermatology Management Pathways • Clinical Outcomes • Partnership working with other specialties

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