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Detailed Processing, Inc.

Detailed Processing, Inc. Specializing in Warranty Consulting. Streamline your Department. Repair Order Process Review. Self Review. 10 Warranty claims 10 Maintenance claims 10 CPO claims Action plan Focus on 4-5 key deficiencies Monitor Re-examine.

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Detailed Processing, Inc.

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  1. Detailed Processing, Inc. Specializing in Warranty Consulting

  2. Streamline your Department

  3. Repair Order Process Review

  4. Self Review • 10 Warranty claims • 10 Maintenance claims • 10 CPO claims • Action plan • Focus on 4-5 key deficiencies • Monitor • Re-examine

  5. Average Discrepancies & Improvements

  6. Warranty Administrator/ Booker training

  7. Lost Revenue

  8. Frequent Mistakes • Over lapping labor operations • Insufficient write-up of customers concern • Goodwill procedures not followed • Improper use of work time • Repair orders not signed by customers • Incorrect amounts of fluids charged out

  9. Technician Tips • Bulletins performed must be followed step by step. If a step is skipped it could result in the claim not getting paid. • All test plans must be completed, failure to do so will result in the claim not getting paid. The Manufacturer has charged back and not paid numerous claims over the last several months due to technicians not following simple proper procedures. • Review all known vehicle history & service bulletins prior to making repairs to ensure the correct repairs are performed.

  10. Detailed Processing, Inc.verses competition Detailed Processing, Inc. - Competition Reasonable hourly rate - 30% More Travel expense included* - Separate charge $ Hotel expense included - Separate charge $ Food & Fuel included - Separate charge $ All included - Extra charges *except air fare - billed after work is completed.

  11. Detailed Processing, Inc. Specializing in Warranty Consulting

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