Air Force Advantage!

1. Air Force Advantage! https://www.afadvantage.gov

2. Welcome to Air Force Advantage! www.afadvantage.gov A user ID and password are not required to view the web site. The user is required to register, complete a user profile, and log in to purchase items.

3. https://www.afadvantage.gov This tutorial will take you step by step through a typical Air Force Advantage shopping session. The tutorial is divided into 5 sections. To skip to a specific Section click below or continue to the next slide. • Section 1:Login/Registration & Profile • Section 2: Searching on Air Force Advantage! • Section 3: Search Results & Product Information & Detail • Section 4: Cart & Checkout • Section 5: Order History & Order Status

4. Section 1: Login/Registration & Profile Topics Covered • Logging In • Registration • Forgot Your Password? • Updating Your Profile

5. To create a User ID and Password, click “Register”. To create a shopping cart, make purchases, and check order history, log in to Air Force Advantage!.

6. Enter all required information and click the “Register” button. User ID must be least six characters long, and the password must be at least eight characters long. Create a one word password. Use the drop down box to select a password hint question.

7. To log in to AF Advantage! Click “Login” and enter your user ID and password.

8. Forgot your password? To reset a forgotten password or retrieve a user ID, click on the “Forgot my User ID & Password” link. The email address in your “Profile” must be current.

9. Complete your profile information by creating an address book and entering purchase method information.

10. Updating your Profile To create or edit the shipping Address Book click here. Enter payment information by clicking here. The Member Information page allows you to enter and update your personal information including name, phone, agency, e-mail address, etc. Enter updated information, and click “Update”.

11. This is the “Address Book” page. Remove an address by clicking on the “Remove Address” link. An additional address can be created by clicking on the “Create a New Address” link.

12. Enter an “Address Name” and complete the address information. The “Address Name” only assists in easily identifying the address. Examples of an Address Name would be, Ranger Station, Loading Dock, Field Office, Regional Office, etc. The “Address Name” does not display on a shipping label. Address Name Each address will require the name, phone number, and e-mail address of the individual receiving shipment.

13. Edit Methods of Payment Page Access your methods of payment information by clicking “Profile” and then “Edit Methods of Payment”. Once all three Profile pages have been completed, purchases may be made on Air Force Advantage! If a DoDAAC is being used as a method of payment, click here to apply for a DoDAAC code or DoDAAC password as needed. A DoDAAC code must be entered for all overseas purchases regardless of the method of payment used for the purchase. (Note: A purchase card must be used for all private vendor purchases.) Add purchase cards or AAC/DoDAAC codes by entering the required information and clicking “Update”.

14. Section 2: Searching on Air Force Advantage! Topics Covered • Searching by Keyword • Browse by Category & Special Category • Refining your Search • Advanced Search

15. Air Force users can search for products and services, and conduct market research on Air Force Advantage! without logging in. calculator Search Option #1. Search by Keyword. Enter a keyword that best describes what you are looking for. Searches may also be made by entering a manufacturer name or part number, National Stock Number, a vendor name or contract number. This is the most utilized search method. There are two ways to search. Type a keyword such as “calculator” in the search box. Click Find it! to begin searching.

16. This is the sample search results page for the keyword “calculator”. Search results may also be filtered by environmental and socio-economic factors, and specific Contractor and Manufacturer names. • Notice the large number of products found. Narrow the search results by using the suggested “related terms” listed here. Clicking on a related term will display filtered results that contain the related term. • Or • Select another descriptive keyword and search within the current search results list.

17. Search Option #2. Browse by Category or Special Category “Browse By Category” is a ‘drill down’ search system that begins with the broad categories seen here. When a category is selected, sub- categories are then displayed narrowing the search field. An example of this type of search is shown in the next slides. Special categories focus on unique interests of government purchasers. In addition to products and services information, special categories provide information on agency services and applicable laws and regulations.

18. Browse by Category Example To find a solar powered calculator, click on “Office Solutions”. This search will begin with a category drill down approach, and then the final results will be refined using a ‘search within results’ keyword.

19. Below is a list of sub-categories under “Office Solutions”. Examples for each sub-category are listed. Calculators fall under “Office machines & their supplies & accessories”. Click here to continue narrowing the search. Note: Look for services in each category under the “Additional” subcategory. GSA eLibrary at www.gsaelibrary.gsa.gov is the best source for contractor and services information.

20. For the ‘calculator’ example, look under the subcategory “Calculating machines & accessories”. Continue to drill down through the subcategories making the best selection based on the item you wish to find. Categories are designed so that each level or sub-category narrows your search results.

21. This is the final level of sub-categories to choose from. The search results are displayed in the next side. Click on “Calculators or accessories” to display the search results. Or a keyword search could be made here.

22. Refine Your Search Narrow these results by “searching within results.” To display solar calculators, type “solar” into the text box and click Refine. solar Search Results may be sorted by price, part number, product name, manufacturer, contractor, or contract number using this drop down box.

23. The result of this search is a list of solar calculators offered by GSA Global Supply and office supply vendors. The term “solar” is found in all the product descriptions.

24. Product searches may also be completed within Special Categories. Clicking on “Fire Catalog” will display the next slide.

25. There are two ways to locate products in this special category. Helpful Special Category Information

26. Click on “Advanced Search” for additional opportunities to narrow your search results. Search for an exact phrase, restrict the search by category, price, or socio-economic factors, and limit the display options. The next slide shows the Advanced Search page.

27. Advanced Search Page

28. Section 3: Search Results & Product Information & Detail • Search Results Page Details • Compare Prices • Product Detail Page Topics Covered

29. This is a sample Search Results page for the keyword “calculator” refined by the keyword “solar”. Business size and socio-economic indicators are listed next to the contract number. Clicking on the indicator will display a definitions page depicted below. Symbols below the item price represent the environmental, socioeconomic, and other factors which apply to the vendor or item. Click on the icon to view definitions. See the next slide. Click on the “Compare Prices” link to view additional vendor sources for this specific item.

30. Clicking on any symbol will display the product Symbols Page.

31. Compare Prices Feature When the “Compare Prices” link is displayed, more than one vendor offers the same item. Clicking on “Compare Prices” will display the “Product Detail” page where prices and vendor information can be compared. Clicking on “Compare Prices” will display the Product Detail page for this desktop calculator item. It is always a good practice to click on “Compare Prices” when the link is displayed.

33. Below is a list of vendors also offering the same product. If the vendor has a minimum order requirement, that amount is displayed here. The Product Detail page is a convenient place to compare vendor prices. The Product Detail page displays a description, price, and contractor information for the item just selected in the search results. Found the vender you want to use? Click the corresponding radio button, enter the quantity, and add it to the shopping cart.

34. Section 4: Cart & Checkout • Shopping Cart • Park a Cart • Retrieve a Cart • Checkout • Order Confirmation Topics Covered

35. Your Shopping Cart Vendors may be willing to lower the price of an item especially when items are purchased in volume. If you have negotiated a lower price with a vendor representative, the “reduce price” link provides the ability to lower the item price before checking out.

36. Price Reduction Authorization When buying in volume, contacting the vendor may result in a lower price. This page allows you to change the price and indicate the name of the vendor representative that authorized the lower price. To lower the price enter the new unit price agreed upon and provide the name of the vendor representative. Upon clicking “Submit” the new price will appear in the shopping cart.

37. If quantity changes are made, click the “Update Cart” button. The shopping cart contains item(s) selected for purchase. Notice the informative Shopping Cart Notes here. You may park the cart at any time by clicking on the “Park Cart” button. The cart can later be retrieved by clicking on the “Parked Carts” link at the top of any page.

38. Parking a cart allows you to save your cart for future processing or changes. Also when a cart is parked it can be forwarded to another person for review, approval, or final checkout. When parking your current shopping cart, give it a cart name. A password is only needed if you are forwarding the cart to another individual.

39. To display your parked carts, click on the “Parked Carts” link. To retrieve a parked cart, click on the cart name highlighted in red.

40. The parked cart you retrieved is now listed here and the contents are displayed. To check out or make changes to the contents of the retrieved cart, click on the “Add to Shopping Cart” link. To forward a shopping cart to another person click on the “Forward Cart” button. The cart must have a password assigned to forward it.

41. Your Shopping Cart To proceed to checkout, click on the “Checkout” button.

42. Air Force Advantage! allows Purchase Card and DoDAAC payment methods. Purchase card customers may select a card from the one(s) entered in their “Profile”. Additional cards may be entered in the boxes provided. Select Method of Payment After selecting your payment method, click on the “Submit-Continue” button. If you are ordering GSA Global Supply items, you may select from two billing options. Choose “Line Item Billing” to see each item listed on your Purchase card statement. Select “Consolidated Billing” to see only one line with the total for your entire order.

43. GSA Global Supply accepts a DoDAAC or a government purchase card. Private vendors only accept a government purchase card.

44. Select Shipping Address The addresses listed on this page are the addresses stored in your profile. Select the address you wish to ship to by selecting the radio button next to the Address Name. Click “Submit-Continue” If you would like to create a new address, click on the “Create a New Address” link. The “Individual Receiving Shipment” information is required for each address.

45. Here is the Checkout Review information. Order changes may be completed here. For example, to change the Payment Information, click on the “Change Payment Information” link. Checkout Review Click “Process Order” to complete your order.

46. Order Confirmation Page When a session number is displayed, the order was successfully submitted. An email confirmation will be sent to you also. Be sure your email address is correct in your Profile. The Purchase Order may be viewed and printed here.

47. Section 5: Order History & Order Status • Order History • Order Status • Assistance Topics Covered

48. Click Order Status/History to display your order history. View your most recent orders by clicking the session number.

49. To search for a specific order, enter the Purchase Order, Requisition, or Session number and click “Go”. View your orders placed during a specific date range by selecting the date range desired and clicking “Go”. To view all of your GSA Advantage! Orders, click “Go”. To search for a past item ordered, type a keyword in the search box and complete the information required.

50. Clicking on the “order date” link will display the Order History, Status, Cancellation, and Re-order page. The details of the AF Advantage! session (order) are summarized there. See next slide. An order cancellation may be requested by clicking on the “order date” also. An item listed as a one-day delivery timeframe cannot be cancelled on line. Phone the vendor directly to request a cancellation, although the item(s) may have already been shipped.