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Saferproducts.gov Database of doom?. Robert B . Thornburg rthornburg@fbtlaw.com. What is included?. All consumer products under the CPSC ’ s jurisdiction. Automobiles, car seats, motorcycles, food, medicines, cosmetics, medical devices, and boats are not included. What is included?.
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Saferproducts.govDatabase of doom? RobertB. Thornburg rthornburg@fbtlaw.com
What is included? • All consumer products under the CPSC’s jurisdiction. • Automobiles, car seats, motorcycles, food, medicines, cosmetics, medical devices, and boats are not included.
What is included? • Reports of Harm • Incidents causing injury and • No injury incidents • Manufacturers’ responses
Process • Report of Harm is submitted • 5 business days to manufacturer • 10 business days to respond • Posted to searchable database
Reports of Harm • Required information • Description of the consumer product or substance • Identification of the manufacturer or labeler • Description of the harm related to the product • Date of incident
Reports of Harm • Required information (con’t) • Contact information of the submitter • Verification that the information in the report is true and accurate • Consent for the report to be included in the database
Manufacturers should? • Register • Plan • Respond
Plan • Be proactive • Point person/response team • “Common” complaints and issues • Be prepared to review for confidential or materially inaccurate information
Respond? • No response is required • Respond now • Respond after complete investigation
Respond. • No opportunity to investigate • Safety and customer satisfaction are paramount • Contact from consumer? • Product literature references • Provide consistent and accurate responses
Closing Thoughts • Undoubtedly database will be used for litigation-related purposes. • Register! • Some response may be better than none.