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1. Boundless Lecture Slides Available on the Boundless Teaching Platform Free to share, print, make copies and changes. Get yours at www.boundless.com

2. Using Boundless Presentations Boundless Teaching Platform Boundless empowers educators to engage their students with affordable, customizable textbooks and intuitive teaching tools. The free Boundless Teaching Platform gives educators the ability to customize textbooks in more than 20 subjects that align to hundreds of popular titles. Get started by using high quality Boundless books, or make switching to our platform easier by building from Boundless content pre-organized to match the assigned textbook. This platform gives educators the tools they need to assign readings and assessments, monitor student activity, and lead their classes with pre-made teaching resources. Get started now at: • The Appendix The appendix is for you to use to add depth and breadth to your lectures. You can simply drag and drop slides from the appendix into the main presentation to make for a richer lecture experience. http://boundless.com/teaching-platform • Free to edit, share, and copy Feel free to edit, share, and make as many copies of the Boundless presentations as you like. We encourage you to take these presentations and make them your own. If you have any questions or problems please email: educators@boundless.com Free to share, print, make copies and changes. Get yours at www.boundless.com

3. About Boundless • Boundless is an innovative technology company making education more affordable and accessible for students everywhere. The company creates the world’s best open educational content in 20+ subjects that align to more than 1,000 popular college textbooks. Boundless integrates learning technology into all its premium books to help students study more efficiently at a fraction of the cost of traditional textbooks. The company also empowers educators to engage their students more effectively through customizable books and intuitive teaching tools as part of the Boundless Teaching Platform. More than 2 million learners access Boundless free and premium content each month across the company’s wide distribution platforms, including its website, iOS apps, Kindle books, and iBooks. To get started learning or teaching with Boundless, visit boundless.com. Free to share, print, make copies and changes. Get yours at www.boundless.com

4. Individual Perceptions and Behavior Organizational Behavior Personality Stress in Organizations Drivers of Behavior ] Motivating an Organization Organizational Behavior Free to share, print, make copies and changes. Get yours at www.boundless.com

5. Employee Needs and Motivation Organizational Behavior(continued) Process and Motivation Reinforcement and Motivation Job Design and Motivation ] Compensation and Motivation Organizational Behavior Free to share, print, make copies and changes. Get yours at www.boundless.com

6. Organizational Behavior > Individual Perceptions and Behavior Individual Perceptions and Behavior • The Perceptual Process • Cognitive Biases • Impression Management Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/individual-perceptions-and-behavior-41/

7. Organizational Behavior > Personality Personality • The Big Five Personality Traits • The Myers-Briggs Personality Types • Other Important Trait Theories Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/personality-42/

8. Organizational Behavior > Stress in Organizations Stress in Organizations • Defining Stress • Causes of Workplace Stress • Consequences of Workplace Stress • Reducing Workplace Stress Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/stress-in-organizations-43/

9. Organizational Behavior > Drivers of Behavior Drivers of Behavior • Defining Attitude • How Attitude Influences Behavior • Defining Values • How Values Influence Behavior • Defining Job Satisfaction • How Job Satisfaction Influences Behavior • How Emotion and Mood Influence Behavior Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/drivers-of-behavior-44/

10. Organizational Behavior > Motivating an Organization Motivating an Organization • The Importance of Motivation • Perspectives on Motivation Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/motivating-an-organization-45/

11. Organizational Behavior > Employee Needs and Motivation Employee Needs and Motivation • Maslow's Hierarchy of Needs • Alderfer's ERG Theory • McClelland's Need Theory • Herzberg's Two-Factor Theory Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/employee-needs-and-motivation-46/

12. Organizational Behavior > Process and Motivation Process and Motivation • Equity Theory • Assessing and Restoring Equity • Expectancy Theory • Goal-Setting Theory • Setting the Right Goals Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/process-and-motivation-47/

13. Organizational Behavior > Reinforcement and Motivation Reinforcement and Motivation • Reinforcement as a Management Tool • Punishment as a Management Tool • Managerial Perspectives on Motivation Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/reinforcement-and-motivation-48/

14. Organizational Behavior > Job Design and Motivation Job Design and Motivation • Defining Job Design • Job Characteristics Theory • Tactics for Improving Fit Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/job-design-and-motivation-49/

15. Organizational Behavior > Compensation and Motivation Compensation and Motivation • Monetary Employee Compensation • Non-Monetary Employee Compensation • Financial Rewards for Managers Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/organizational-behavior-5/compensation-and-motivation-50/

16. Appendix Free to share, print, make copies and changes. Get yours at www.boundless.com

17. Organizational Behavior Key terms • achievementThe act of performing, obtaining, or accomplishing. • affiliationThe relationship that results from combining one thing with another. • attitudeDisposition or state of mind. • behaviorThe way a living creature acts. • behavior changeAny transformation or modification of human habits or patterns of conduct. • characteristicA distinguishable feature of a person or thing. • cognitiveThe area of mental function that deals with logic, as opposed to affective functions which deal with emotion. • commissionA fee charged by an agent or broker for carrying out a transaction; for example, a finder's fee. • conditioningA technique of behavior modification, developed by B.F. Skinner, that utilizes positive and negative reinforcement and positive and negative punishment to alter behavior. • diminishing returnsA condition in which additional inputs into an organization, project, or process produce progressively fewer or lower-quality outputs and may decrease the total quantity or quality of outputs. • DispositionA tendency or inclination to respond a certain way under given circumstances. • emotionsSubjective, conscious experiences that are characterized primarily by psycho-physiological expressions, biological reactions, and mental states. Free to share, print, make copies and changes. Get yours at www.boundless.com

18. Organizational Behavior • empowerTo give people more confidence or strength to do something, often by enabling them to increase their control over their own life or situation. • equitableMarked by or having equity. • equity theoryAn attempt to explain relational satisfaction in terms of perceptions of fair or unfair distribution of resources within interpersonal relationships. • existenceThe state of being or occurring. • expectancy theoryA framework that holds that people decide to act in a certain way because they are motivated to select a specific behavior over other behaviors based on the expected result. • extroversionConcern with or an orientation toward others or what is outside oneself; behavior expressing such an orientation. • factorAn integral part. • Forced-choiceA type of question used in psychological tests that only allows the individual to choose between one of two possible answers to each question. • heuristicExperience-based techniques for problem solving, learning, and discovery. An exhaustive search is impractical, so heuristic methods are used to speed up the process of finding a satisfactory solution. • human resourcesThe personnel department of an organization, dealing with the recruitment, administration, management and training of employees. • hygiene factorsElements of life or work that do not increase satisfaction but that can lead to dissatisfaction if they are missing. • impressionThe overall effect of something, e.g., on a person. Free to share, print, make copies and changes. Get yours at www.boundless.com

19. Organizational Behavior • incentiveReward used to motivate employees toward better performance. • incentiveA reward used to motivate employees to perform better. • innovationThe introduction of something new; the development of an original idea. • instrumentalityThe quality or condition of serving a purpose, being useful. • job analysisThe formal process of identifying the content of a position within an organization in terms of activities involved and attributes needed to perform the work, as well as major job requirements. • job descriptionAn outline of the tasks and responsibilities in a post within an organization. • job fitCorrelation between a given position's roles, responsibilities, and objectives and the skills and competencies of the individual holding that position. • job satisfactionThe level of contentment a person feels regarding his or her work. • job turnoverThe number of employees who leave an organization of their own free will and need to be replaced. • moodA mental or emotional state. • motivationWillingness of action, especially in behavior. • motivationWillingness to perform an action, especially a behavior; an incentive or reason for doing something. Free to share, print, make copies and changes. Get yours at www.boundless.com

20. Organizational Behavior • negative reinforcementThe removal of an unpleasant condition or consequence when a behavior is performed to increase how often the behavior is repeated. • neuroticismThe tendency to easily experience unpleasant emotions such as anger, anxiety, depression, or vulnerability. • non-monetaryPayment in the form of benefits, flex-time, time off, free or discounted parking, gym membership discounts, retirement plans, mentoring, tuition assistance, child care, or other non-cash option. • Opportunity costThe value of investing in the next best alternative; the value forfeited by taking a particular route. • organizationA group of people or other legal entities with an explicit purpose and written rules. • PerceptionThat which is detected by the five senses; that which is detected within consciousness as a thought, intuition, or deduction. • Positive ReinforcementGiving a desired reward when a behavior is performed to increase how often the person repeats the behavior. • productivityThe rate at which goods or services are produced by a standard population of workers. • productivityThe rate at which products and services are generated relative to a particular workforce. • psychosomaticPertaining to physical diseases or symptoms that have psychological causes. • punishmentThe act of imposing a sanction. • quantitativelyMeasurable numerically; demonstrated through numbers. Free to share, print, make copies and changes. Get yours at www.boundless.com

21. Organizational Behavior • reinforcementThe process of increasing the incidence of a directly measurable behavior. • relatednessThe state of being connected, especially by kinship. • self-actualizationThe final level of psychological development, which can be achieved when all basic and mental needs are fulfilled. • stressMental, physical, or emotional strain due to a demand that exceeds an individual's ability to cope. • stressMental, physical, or emotional strain caused by a demand that challenges or exceeds the individual's coping ability. • stressMental, physical, or emotional strain due to a demand that exceeds an individual's coping ability. • stressMental, physical, or emotional strain due to a demand that exceeds an individual's ability to cope. • traitAn identifying characteristic, habit, or trend. • Two-Factor TheoryA framework, developed by Frederick Herzberg, that suggests there are certain factors in the workplace that can cause job satisfaction and a separate set of factors can cause dissatisfaction. • valenceA one-dimensional value assigned to an object, situation, or state that can usually be positive or negative. • valuesA collection of guiding principles; what an individual considers to be morally right and desirable in life, especially regarding personal conduct. • Variable PayA monetary (cash) reward that is contingent on discretion, performance, or results achieved. Free to share, print, make copies and changes. Get yours at www.boundless.com

22. Organizational Behavior • zero-sumOf any system in which all gains are offset by exactly equal losses. Free to share, print, make copies and changes. Get yours at www.boundless.com

23. Organizational Behavior Goal setting and achievement Athletes set goals during the training process. Through choice, effort, persistence, and cognition, they can prepare to compete. Free to share, print, make copies and changes. Get yours at www.boundless.com Geograph."Running Through Canary Wharf (C) Martin Addison :: Geograph Britain and Ireland."CC BY-SA 2.0http://www.geograph.org.uk/photo/2924538View on Boundless.com

24. Organizational Behavior Maslow's Hierarchy of Needs Each level of Maslow's hierarchy outlines a specific category of need, each of which must be accomplished in a bottom-up order. Managers should correlate their managerial style with the needs of their employees. Free to share, print, make copies and changes. Get yours at www.boundless.com WikiPedia."Maslow."CC BY-SA 3.0http://en.wikipedia.org/wiki/MaslowView on Boundless.com

25. Organizational Behavior Plutchik Wheel Emotions are complex and move in various directions. Modeling emotional feelings and considering their behavioral implications are useful in preventing emotions from having a negative effect on the workplace. Free to share, print, make copies and changes. Get yours at www.boundless.com WikiPedia."Plutchik Wheel."CC BY-SA 3.0http://en.wikipedia.org/wiki/EmotionView on Boundless.com

26. Organizational Behavior Equity theory The core concept of equity theory amounts to each party's inputs and outcomes equating. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Equity Theory."CC BY-SA 3.0http://en.wikipedia.org/wiki/Equity_theoryView on Boundless.com

27. Organizational Behavior Dick and Carey Systems Approach Model (Instructional Design) The figure shows how an instructional system is designed. It represents a model of a job design with a specific application (instruction). Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Dick and Carey."CC BY-SA 3.0http://upload.wikimedia.org/wikipedia/commons/c/ca/Dick_Carey.pngView on Boundless.com

28. Organizational Behavior Motivating potential score The Job Characteristics Theory uses this equation to estimate the overall motivation inherent in a job design based upon the five core characteristics. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."MPS."CC BY-SA 3.0http://en.wikipedia.org/wiki/Job_characteristic_theoryView on Boundless.com

29. Organizational Behavior Symptoms of stress Stress can manifest as various symptoms affecting one's body, mind, behavior, and/or emotions. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."StressSymptoms."CC BY-SAhttp://commons.wikimedia.org/wiki/File:StressSymptoms.gifView on Boundless.com

30. Organizational Behavior Questionnaire Employee questionnaires can be a useful method of assessing job fit. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Questionnaire."CC BY-SA 3.0http://upload.wikimedia.org/wikipedia/commons/thumb/f/f4/Questionnaire.jpg/576px-Questionnaire.jpgView on Boundless.com

31. Organizational Behavior Punishment of the Paddle This is an old form of punishment. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Punishment of the Paddle, 1912."Public domainhttp://commons.wikimedia.org/wiki/File:Punishment_of_the_Paddle,_1912.jpgView on Boundless.com

32. Organizational Behavior Hard work A strong work ethic is a personal value. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Hard at work in the Tampabay Social Media Center.I was able to finally meet some tweeps!."CC BY-SAhttp://commons.wikimedia.org/wiki/File:Hard_at_work_in_the_Tampabay_Social_Media_Center._I_was_able_to_finally_meet_some_tweeps!.jpgView on Boundless.com

33. Organizational Behavior Optical illusion In this optical illusion all lines are actually parallel. Perceptual distortion makes them seem crooked. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Optical-illusion-checkerboard."Public domainhttp://commons.wikimedia.org/wiki/File:Optical-illusion-checkerboard.svgView on Boundless.com

34. Organizational Behavior Internal and external motives There are four sources of motivation. The three internal motives are needs, cognitions, and emotions. The fourth source consists of external motives. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia.CC BY-SAhttp://upload.wikimedia.org/wikipedia/commons/d/dc/Hierarchy_of_the_four_sources_of_motivation_(flowchart),_Wikiversity_Motivation_and_emotion,_Slide_1.jpgView on Boundless.com

35. Organizational Behavior David McClelland Psychologist David McClelland created Need Theory. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."DavidMcClelland."CC BY-SAhttp://commons.wikimedia.org/wiki/File:DavidMcClelland.jpgView on Boundless.com

36. Organizational Behavior Gordon Allport American psychologist Gordon Allport wrote an influential work on prejudice, The Nature of Prejudice, published in 1979. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Allport."License: Otherhttp://en.wikipedia.org/wiki/File:Allport.gifView on Boundless.com

37. Organizational Behavior Maslow's Hierarchy of Needs The hierarchy underscores how management should assess employees' needs. Salary encompasses the bottom two tiers (safety-related and physiological needs), while social and objective-based motivators address the higher needs (love and belonging, esteem, and self-actualization). Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Maslow."CC BY-SA 3.0http://upload.wikimedia.org/wikipedia/commons/thumb/6/60/Maslow's_Hierarchy_of_Needs.svg/1024px-Maslow's_Hierarchy_of_Needs.svg.pngView on Boundless.com

38. Organizational Behavior Reinforcing good behavior This soldier reinforces her dog's desirable behavior by giving it a treat. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Flickr - Israel Defense Forces - Oketz Soldier Feeds Her Dog Hanukkah Treats."CC BY 2.0http://commons.wikimedia.org/wiki/File:Flickr_-_Israel_Defense_Forces_-_Oketz_Soldier_Feeds_Her_Dog_Hanukkah_Treats.jpgView on Boundless.com

39. Organizational Behavior Aim for the goal Goal-setting is closely tied to performance. Those who set realistic but challenging goals are likely to perform better than those who do not. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Soccer goal low angle."Public domainhttp://commons.wikimedia.org/wiki/File:Soccer_goal_low_angle.jpgView on Boundless.com

40. Organizational Behavior Stress A black and white photo of a woman that captures her high level of stress. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Human stress."CC BYhttp://commons.wikimedia.org/wiki/File:Human_stress.jpgView on Boundless.com

41. Organizational Behavior Attitude A person's attitude can be influenced by his or her environment, just as a person's attitude affects his or her environment. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia.CC BYhttp://upload.wikimedia.org/wikipedia/commons/3/3a/My_attitude.jpgView on Boundless.com

42. Organizational Behavior Job satisfaction Job satisfaction can affect relationships. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Happy."CC BY-SAhttp://commons.wikimedia.org/wiki/File:Happy.JPGView on Boundless.com

43. Organizational Behavior MBTI personality types The dimensions of the MBTI are seen here, along with temperament descriptions associated with each personality trait. Free to share, print, make copies and changes. Get yours at www.boundless.com Flickr."All sizes | Whooo arrre youuu?!?| Flickr - Photo Sharing!."Public domainhttp://www.flickr.com/photos/eraphernalia_vintage/4664199330/sizes/o/in/photostream/View on Boundless.com

44. Organizational Behavior Questionnaires for the Big Five personality traits The Big Five personality traits are typically examined through surveys and questionnaires. Free to share, print, make copies and changes. Get yours at www.boundless.com Open ClipArt."Perfect ScoreOpenclipartPerfect Scoremazeo."Public domainhttp://openclipart.org/people/mazeo/perfect_score.svgView on Boundless.com

45. Organizational Behavior Maslow's Hierarchy of Needs Maslow's Hierarchy of Needs postulates that need must be fulfilled in a hierarchical order, from basic needs such as food and water to more intangible needs such as self-esteem and a sense of belonging. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia.CC BY-SAhttp://upload.wikimedia.org/wikipedia/commons/thumb/6/60/Maslow's_Hierarchy_of_Needs.svg/320px-Maslow's_Hierarchy_of_Needs.svg.pngView on Boundless.com

46. Organizational Behavior CEO pay growth compared to employee salaries, U.S. gross domestic product, and overall U.S. corporate profits CEOs, as primary examples of upper managerial salary, receive high salaries in comparison to other gross income indicators. This contrast may be a result of the differing pay structure often associated with upper management. Free to share, print, make copies and changes. Get yours at www.boundless.com WikiPedia."CEO Pay."CC BY-SA 3.0http://en.wikipedia.org/wiki/Executive_compensation_in_the_United_StatesView on Boundless.com

47. Organizational Behavior U.S. Minimum Wage Map, 2007 A map of the United States comparing state minimum wage laws to the federal minimum wage. Kansas is the only state with a minimum wage rate lower than the federal one. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Minimum Wage."CC BY-SAhttp://commons.wikimedia.org/wiki/File:Minimum_Wage.pngView on Boundless.com

48. Organizational Behavior Health insurance distribution (under 65 years) Health insurance includes employer-sponsored health insurance, military health care, Medicaid, Medicare, and non-group health insurance. The largest group of insured Americans consists of middle- and upper-class employees receiving health insurance through employers. 16% of Americans remain uninsured. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Health care in the United States."Public domainhttp://en.wikipedia.org/wiki/Health_care_in_the_United_StatesView on Boundless.com

49. Organizational Behavior Multistability The Necker cube and Rubin vase can be perceived in more than one way. The vase can be seen as either a vase or two faces. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."File:Multistability.svg - Wikipedia, the free encyclopedia."Public domainhttp://en.wikipedia.org/w/index.php?title=File:Multistability.svg&page=1View on Boundless.com

50. Organizational Behavior Attribution • Wikipedia."behavior change."CC BY-SA 3.0http://en.wikipedia.org/wiki/behavior%20change • Wikipedia."Behavior change methods."CC BY-SA 3.0http://en.wikipedia.org/wiki/Behavior_change_methods • WikiPedia."Clayton Alderfer."CC BY-SA 3.0http://en.wikipedia.org/wiki/Clayton_Alderfer • Wikipedia."Motivation theory."CC BY-SA 3.0http://en.wikipedia.org/wiki/Motivation_theory%23Alderfer.27s_ERG_theory • Wikipedia."ERG theory."CC BY-SA 3.0http://en.wikipedia.org/wiki/ERG_theory • WikiPedia."Motivation."CC BY-SA 3.0http://en.wikipedia.org/wiki/Motivation • Wiktionary."Relatedness."CC BY-SA 3.0http://en.wiktionary.org/wiki/relatedness • WikiPedia."Aspirations Management."CC BY-SA 3.0http://en.wikipedia.org/wiki/Aspiration_management • Wikipedia."Workplace stress."CC BY-SA 3.0http://en.wikipedia.org/wiki/Workplace_stress • Wikipedia."Workplace stress."CC BY-SA 3.0http://en.wikipedia.org/wiki/Workplace_stress • Wiktionary."stress."CC BY-SA 3.0http://en.wiktionary.org/wiki/stress • Wikibooks."Introduction to Sociology/Organizational Behavior."CC BY-SA 3.0http://en.wikibooks.org/wiki/Introduction_to_Sociology/Organizational_Behavior%23Work_Stress • Wikibooks."Introduction to Sociology/Organizational Behavior."CC BY-SA 3.0http://en.wikibooks.org/wiki/Introduction_to_Sociology/Organizational_Behavior%23Work_Stress • Wikipedia."Need for achievement."CC BY-SA 3.0http://en.wikipedia.org/wiki/Need_for_achievement • Wiktionary."need."CC BY-SA 3.0http://en.wiktionary.org/wiki/need • Wiktionary."zero-sum."CC BY-SA 3.0http://en.wiktionary.org/wiki/zero-sum • Wiktionary."feedback."CC BY-SA 3.0http://en.wiktionary.org/wiki/feedback Free to share, print, make copies and changes. Get yours at www.boundless.com