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December 31, 2010

Traffic Operations Program Integration Review Strategic Plan Executive Summary. December 31, 2010. Purpose for Integration Review. To evaluate existing WisDOT Traffic Operations organizational functionality, operations, ITS maintenance, and technical capacities

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December 31, 2010

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  1. Traffic Operations Program Integration Review Strategic Plan Executive Summary December 31, 2010

  2. Purpose for Integration Review • To evaluate existing WisDOT Traffic Operations organizational functionality, operations, ITS maintenance, and technical capacities • Identify opportunities for program structure efficiencies, improved resource utilization, potential cost-savings, and streamlining processes and methodologies • Timing was key opportunity • New WisDOT Bureau of Traffic Operations • New State Administration • Focused approach to resource needs, operational synergy, and linking traffic operations to broader economic sustainability issues

  3. Process to Develop the Strategic Plan • Incorporated key synergies from concurrent initiatives • Relevant documentation were reviewed • Stakeholders were included in reviews, one-on-one meetings, and workshops • Two stand-alone documents were prepared • STOC Operations Model Assessment • ITS Maintenance Program Review • Relevant recommendations from these efforts have been carried forward into the Integration Review Strategic Plan

  4. Inputs to Process

  5. S-W-O-T • Strengths-Weaknesses-Opportunities-Threats (SWOT) • Guide development and prioritization of strategic initiatives • Identifies the gaps and issues from an internal perspective and an external partnership/support perspective • The outcomes of the SWOT, the weaknesses and opportunities, were carried forward to develop the Program Focus Areas

  6. Program Focus Areas • External Focus (Traveler and Taxpayer) • Performance Management • Operations and Sustainability of Operations • System Integrity and Reliability • Operations Programmatic Alignment • Culture

  7. Timeframes/Priority Recommendations • Strategic recommendations will allow WisDOT’s BTO to become postured organizationally to benefit the most from established programs and relationships • Encourages future planning strategies through systems engineering based approaches • Timeframes for recommendations: • Near-term (0-1 year) – Foundation Activities • Mid-term (1-4 years) – Stabilize Operations Model • Long-term (4+ years) – Operational Sustainability

  8. Performance Management and Metrics • Internal – Operational Efficiency • System and device reliability • Device maintenance metrics • Contractor metrics • External – Impacts to Network Performance and Customer • Mobility, travel time, safety • Work zone delay • Customer awareness and satisfaction • BTO needs to measure both internal and external measures

  9. Using and Applying Outcomes from the Plan • The Strategic Plan should be used as a reference during annualized process reviews and plan/funding activities • Provides input to BTO processes currently being established • Synergies among other group/Bureau/Division processes: • Safety and SHSP • SHIP and Project Development • Work Zone Annualized process, TMP requirements and policy

  10. Statewide and Regional Relationships

  11. Sketch Planning Tool

  12. Project Contacts John Corbin, P.E., WiSDOT PM John.corbin@dot.state.wi.us Lisa Burgess – Consultant PM Lisa.burgess@kimley-horn.com

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