1 / 8

Steps To Becoming a Top F&I Consultant

Are you searching for f&i manager certification? If yes, your search over here! Choose f&i manager certification programs and prepare for a new career in the auto industry.

financemanagertraining
Télécharger la présentation

Steps To Becoming a Top F&I Consultant

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. FINANCE MANAGER TRAINING Steps to Becoming a Top F&I Consultant

  2. Become proficient with the tools Get all the training available on F&I technology used, and practice using it. This training should be provided by your technology partners. If training is live, take the time to participate. If it’s online and downloadable training is available, take advantage of it to become a master of F&I tools.

  3. Handle customers kindly and with respect Modern F&I engagement that uses tablets, big- screen TVs, and similar digital touch technologies help relax buyers, who are then more likely to express how their needs can best be met. Predictive selling strategies that use an interactive customer survey mechanism enable customers to “sell themselves” on aftermarket products. A great system will facilitate smooth transactions and an open dialog, which gives all customers confidence.

  4. Learn to flow through objectives One reason product penetration is low in some dealerships is because of F&I’s failure to manage the flow of conversation. Talk-track training equips staff with objection- handling scenarios for almost any situation, so managers can come back at the sale from different angles to promote the products’ value, but not in a pestering way that frustrates customers and erodes customer satisfaction. High-end sales aids inform the customer upfront, avoiding objections before they form.

  5. Persistently pursue Today’s interactive F&I platforms enable customers to touch and select the products of interest to them, and also quickly reconfigure options and monthly payments. This presentation flexibility encourages multiple configurations to make sure buyers are given several chances to buy. Some products, such as service agreements, often require multiple trial closes—don’t give up after the first or second decline. Persistently pursue also means sharpening skills. Former management consultant Stephen Covey described this personal investment as “sharpening the saw.” Be sure you’re the sharpest and best tool in the F&I department’s toolbox.

  6. Read exhaustively You need to be on top of the F&I game, and from many perspectives. This means being skilled at demonstrating and answering questions about F&I processes and products, as well as the overall car business, the economics influencing it, consumer shopping behavior, and trends in consumer- engagement practices. Know what is going on in your community, including its politics, schools, health care systems, and demographic trends. You probably won’t need to know all this information, but regular reading will help you spot trends and opportunities, and be a better F&I consultant.

  7. Adopt competitive advantages Any time you shorten a customer’s time to complete a vehicle purchase, you win. Studies show consumers are increasingly dissatisfied with slow F&I processes. Digital F&I technologies enable you to give a more compelling presentation to customers, and give them more control over the choice of aftermarket products.

  8. Talk to Us Mailing Address 1900 Main St Canonsburg, PA 15317 United States Email Address seo.financemanagertraining@gmail.com Phone number +1 855-212-1765 Website www.financemanagertraining.com Facebook

More Related