NADE National Training Conference “COME TOGETHER RIGHT NOW” August 29, 2011

1. Linda Dorn Associate Commissioner Office of Disability Determinations NADE National Training Conference“COME TOGETHER RIGHT NOW”August 29, 2011

2. For all you do every day to serve the American Public On behalf of Mary Glenn-Croft Deputy Commissioner Operations Special Thank you

3. Thank You from ODD • Dedication and Hard Work • High Quality Increased Productivity • Flexibility • Performance Excellence Customer Service

4. State Hiring Freezes & Furloughs *as of 08/22/11 ME WA MA NY OR RI WI MI CT NJ IA CA OH NE MD NV VA DC KY AZ NM No Furlough HI DDS Furloughed DDS Previously Furloughed

5. How did we do in FY 2011?

6. SSA National Resources Disability Workload Assistance Federal Processing Components Extended Service Teams Arkansas EST Disability Processing Branch Disability Processing Unit Mississippi EST Office of Central Operations Virginia EST OMVE Oklahoma EST FY 2011 = 175,200

7. National Staffing Trend

8. Where Are We Going? • Budget Outlook for FY 2012 • Continued Capacity Assistance • Integrity Workloads – • Continuing Disability Reviews • Continuing Disability Investigation Unit (CDI Unit)

9. ODD production videos on Office of Learning website. • Managing your caseload – July 2011 • Responding to Threats-Disability Determination Service – April 2011 • CDR Training – September 2011 • CE Guidance Training – October 2011 • Training Advisory Committee Training Tools Available

10. Med/Professional Relations • Security guidance posted to ODD MPRO website • Creating MPRO handbook to provide guidance to MPROs • Medical Consultants • Recruitment materials have been created Supporting our Medical Professionals

11. Systems enhancements with high return on investment • Look for creative ways to provide support • Video technology for remote services (eDHU hearings, mental status CEs, MC/PC consultations…) • Use of electronic meeting facilities Leveraging Technology

12. Security PII and Suitability • Employee Safety and Threats • High Risk Alert displayed in eView Security and Threats

13. Military Casualty (SSA/VA/DoD joint effort) • Continues to be an agency priority • Working within the agency and with VA and DoD to meet goals and streamline process • Department of Defense Pilot • Short term – An Enterprise Solution- August 22, 2011 • Long term – Health IT- Spring 2012 Collaborating with other federal agencies

14. DE Authority for QDD/CAL • HIT Expansion • DCPS Other Initiatives

15. Questions & Answers Visit ODD’s website: Visit ODD’s website: http://co.ba.ssa.gov/odd/ Thank You!