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SUPPLY CHAIN COUNCIL 1998 EUROPEAN CONFERENCE

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8 diapositives · 239 Views · Sep 11, 2014

The SCC 1998 European Conference held from October 25-27 in Brussels aimed to improve relationships between suppliers and customers within the supply chain. Highlighting the importance of human factors, stakeholder analysis, and creating shared needs, experts discussed trust, openness, and the selection of chain partners. The conference also emphasized the value of learning from each other's capabilities and knowledge sharing to enhance overall chain performance. This event, featuring leaders from key industries, provided invaluable insights into effective supply chain collaboration.

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  1. SUPPLY CHAIN COUNCIL 1998 EUROPEAN CONFERENCE Improved Relationships with Suppliers and Customers Eero Laak / Perlos 25-27 October 1998 Hotel Metropole, Brussels

  2. SCC 1998 European Conference • One of Europe’s leading manufacturers of thermoplastics precision parts and assemblies, standard and customized electromechanical connectors, automatic assembly lines and injection molding tools • 11 plants in Finland, 1 plant in Washington UK, 1 plant in Fort Worth Texas USA • Main customers:Globally operating electronics-, telecommunication-, pharmaceutical- and automotive companies • Net Sales: 1997: 810 MFIM, Estimate 1998 over 1.100 MFIM • Personnel: 1997: 1400, 10/1998: 1800

  3. SCC 1998 European Conference • BUILDING, MAINTAINING AND IMPROVING CHAIN RELATIONSHIPS 1. HUMAN FACTOR - finding the right people - size of the organization - definition of key stakeholders STAKEHOLDER ANALYSIS • key persons from all parties to be analyzed • issues / concerns and influence strategy to be added to the matrix - this was a very essential part of this tool • information has been found to be very useful and VERY confidential and it can not be published for “outsiders”

  4. SCC 1998 European Conference CREATING A SHARED NEED - very important tool to get commitment - a matrix with threats and opportunities - both short and long term - realization of the actual possibilities / problems CULTURAL DIFFERENCIES - Supplier in Europe - Far East - Experiences from USA to be enjoyed

  5. SCC 1998 European Conference 2. TRUST AND OPENESS - is very vital for the succes of the project - core team must be able to discuss all items openly - old-fashioned CUSTOMER - supplier relationship is out of the question 3. SELECTION OF CHAIN PARTNERS - small local supplier vs. large global supplier - sub-suppliers selected by the customer

  6. SCC 1998 European Conference 4. HOW TO START? - definition of the project - current state analysis - vision creation - definition of gap(s) - hard work……... 5.WHO TAKES THE LEAD? 1.Customer - normally makes the first contact 2. Supplier - can also be a leader - depending on the experiences the have 3. Consultant - has a significant role in “keeping the parties on the right road”

  7. SCC 1998 European Conference 6. LEARNING FROM EACH OTHERS CAPABILITIES AND SEARCHING NEW WAYS TO BOOST THE CHAIN PERFORMANCE - large global suppliers can be very good teachers - attitude - open discussions between the parties - two-way benchmarking OPENNESS IS THE KEY WORD

  8. SCC 1998 European Conference 7. KNOWLEDGE AND INFORMATION SHARING 1. Project phase - what info is shared and what is not - who shares the info to each organization 2. Production phase - “everything” must be shared - customer shares forecasts, consumption, inventories, min/max-levels, targets, etc - supplier shares the “real” capacity info, capacity constraints and means to increase capacity in various situations 3. Other - joint customer - supplier steering groups