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The Use of IT Tools for Effective Communication

The Use of IT Tools for Effective Communication. By Tunde Ezichi RID 9125 Committee Chair for Information Technology (IT) & Young M. Ozogwu Web Development Consultant. Objectives:. Understanding Communication Communication Process Use of IT Tools in Communication

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The Use of IT Tools for Effective Communication

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  1. The Use of IT Tools for Effective Communication By Tunde Ezichi RID 9125 Committee Chair for Information Technology (IT) & Young M. Ozogwu Web Development Consultant

  2. Objectives: Understanding Communication Communication Process Use of IT Tools in Communication Common Social Network Slangs Rotary Portal Tour

  3. Information? • “An assemblage of data in a comprehensible form capable of communication” – Harrod’s Librarian’s Glossary and Reference Book, 7th ed., 1990. • “Information is knowledge communicated concerning some particular fact, subject or event” - Oxford English Dictionary. • “Information is data recorded, organized, related or interpreted within context to convey meaning”– S.C.Blumenthal in ‘Management Information Systems’, 1969

  4. Communication… • The word ‘Communication’ originated from Latin word ‘Communis’ meaning ‘Common’. • “Communication is imparting, conveying or exchanging of ideas and knowledge whether by speech, writing or signs” – Oxford English Dictionary. • “Communication is the transfer of thoughts and message as contrasted with transportation of goods and persons” – Columbia Encyclopedia of Communication.

  5. Communication… • Non-Verbal • Signals – Smoke/Traffic signals, Drum beats • Signs – Traffic signs • Symbols • Gestures – Facial expressions, Body Language

  6. Communication… • Verbal Communication… • 1st Phase - origination of languages, • 2nd Phase - written communication (record and store the information) • Cave paintings, • clay tablets, • ink, papyrus etc.

  7. Communication… (Verbal) • 3rd Phase - the printing era began with Gutenberg and his Bible in 1456. • 4th Phase - the age of telecommunications began with Morse’s telegraph and was perpetuated by Marconi’s wireless. • Now in 5th Phase where communication is playing a major role in interactive communication systems.

  8. Communication Process Medium Barrier SENDER (encodes) Barrier RECEIVER (decodes) Feedback/Response

  9. Use of IT Tools In Communication The two revolutions - in computers and communications transformed the computers synonymous to Information Technology. The rapid developments in Information Technology brought revolutionary changes in information processing, storage, dissemination and distribution and became a key ingredient in bringing-up great changes in over all aspects of society.

  10. DEFINITION OF INFORMATION TECHNOLOGY (ISO/IEC STANDARDS 2382 – VOCABULARY OF IT) “Information Technology means the art and applied science that deal with data and information – capture, representation, processing, security, transfer, interchange, presentation, management, organisation, storage and retrieval of data and information.” The IT Training Workshop For Legislators (SIGMA-BETA-ALPHA LIMITED, 01122011)

  11. Use of IT Tools in Communication Further the advent of low cost computers and easy-to-use word processing software, computer based image processing techniques paved way for ‘digitized information’ comprising textual to multimedia – data consisting of text, images along with digitized voice and video. Thus the information stored in libraries has taken a major shift from volume-limiting paper to limitless multimedia digital form.

  12. Information & Communication Technologies (ICT) The ease of communication along with the Internet, has brought a paradigm shift in information usage from the need to know basis – information available when and where you need it. Digital publishing technologies and global networking have given rise to the development of a wide variety of digital libraries.

  13. Information & Communication Technologies (ICT) “Ten years ago we saw the convergence of the human-readable Web with increased connectivity. Now we are seeing communicating applications and more pervasive, broadband connectivity. The world is flatter because computing and communications is more pervasive of our working and learning lives: we create, share and use digital content and services”.

  14. Implications of Use of IT in Communication • Storage • Speed • Ease of use • Large volume of information • Interoperability • Integration

  15. IT Tools in Communication • Information capture • Key board, Scanner, Digital Cameras, Mobiles, etc • Storage • PCs, Floppy disks, CDs / DVDs • Pen drives, Portable HDs, Blu Ray Dis • Identification • Barcode, Tattle-tape, RFID, Biometric, etc • Databases • Books, articles, reports, aggregators, publishers, IRs

  16. Integration of Your IT Solutions for Greater Operational Efficiency Create office, business and personal groups on your devices How to create office documents on your Blackberry and other Smartphones How to review, edit and comment on documents How to set up conference calls with groups listed in on your Social Networks Set up video conference calls with your group using Skype How to set up joint calendar items with your group How to use multimedia functions of your Smartphone’s and iPAD to capture items from the field to your office in real time; i.e. send a copy of a legislation to your Political Director for comments; or send it to your constituents for reactions and comments

  17. Channels of IT Communication • Wiki • Blog • RSS • Podcasting • Instant Messaging • SMS • MMS • BBM • Social networking

  18. Channels of IT Communication Wiki – A collaborative website whose content can be edited by any one who has access to it. It is a web application that allows users to add content, as on an Internet forum, but also refers to the collaborative software used to create such a website. en.wikipedia.org/wiki/Wikis

  19. Channels of IT Communication Blog A blog (WEBLOG) is a website that contains dated entries in reverse chronological order (most recent first) about a particular topic. http://www.answers.com/topic/blog One person or groups of contributors can write them. Entries containing commentaries and links to other websites, images contributed by one person or group of people. Some times search facility may also be included. en.wikipedia.org/wiki/Blogs

  20. Channels of IT Communication Really Simple Syndication RSS is a family of web feed formats used to publish frequently updated content such as blog entries, news headlines and podcasts. An RSS document (which is called a ‘feed’ or ‘web feed’ or ‘channel') contain either a summary of content from an associated website or the full text, RSS makes it possible for people to keep up with websites in a special programme or filtered displays. en.wikipedia.org/wiki/RSS

  21. Channels of IT Communication Podcast A portmanteau of Apple’s “I Pod” and “broadcasting” is a method of publishing files to the Internet allowing users to subscribe to a feed and receive new files automatically by subscription, usually at no cost. It first became popular in late 2004, used largely for audio files. en.wikipedia.org/wiki/Podcast

  22. Channels of IT Communication Social Networking Social Networking service uses software to build online social networks for communities of people who share interest and activities or who are interested in exploring the interests and activities of others. Most services are primarily web-based and provide a collection of various ways for users to interact, such as chat, messaging, e-mail, video, voice chat, file sharing, blogging, discussion groups and so on.

  23. IT-induced paradigm shift in communication • Traditional libraries to digital libraries, • print on paper to digital information, • card catalogs to Web OPACs, • print journals to online or electronic journals, • ownership to access, • in library access to remote and desktop access. • Information availability from libraries - 9 – 5 to 24X7, • photocopies to digital copies, • DDS being provided through E-mail instead of post or fax. • standalone libraries to Information networks • Real to virtual libraries.

  24. Challenges & Opportunities • Social Behaviour and attitudinal changes of users • Digital Divide • Providing Information literacy “Information literacy’ is “the ability to recognize when information is needed and have the ability to locate, evaluate and use effectively the needed information” http://en.wikipedia.org.

  25. To conclude……. An incredible fast progress in information and communication technologies are transforming the information handling and seeking habits of the user public.

  26. Common Social Network Slangs

  27. ASAP: As Soon As Possible • BRB: Be Right Back • BF: Boyfriend • BFF: Best Friends Forever • CYA: See You • FYI: For Your Information • G2G: Got to Go • GF: Girlfriend • GR8: Great • GTFO: Get the "F-Word" Out

  28. IDK: I Don't Know • IMO/IMHO: In My Opinion/In My Humble Opinion • JK: Just Kidding • LMAO: Laugh My "A-Word" Off • LMFAO: Laugh My "F-ing" "A-Word" Off • LOL: Lots Of Love/Laugh • LOL: Laugh Out Loud • LWKMD: Laugh Wan Kill Me Die • NP: No Problem • OMG: Oh My God

  29. ROFL: Roll On the Floor Laughing SFW: Safe for Work STFU: Shut the "F-Word" Up TMI: Too Much Information TTYL: Talk to You Later WTF: What the "F-Word“ YW: You're Welcome

  30. WTF – What The F#&k? • BTW – By The Way • THX – Thanks • L8R – Later • SOL – Shit! Out of Luck • FOCL - Fall Off Chair Laughing • ONTW – On The Way • OIC – Oh I See • WTG – Way To Go • AAK - Actually At Keyboard • KIT – Keep In Touch • CU – See You • JMO – Just My Opinion

  31. Thank You

  32. Rotary District 9125 Portal Tour

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