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Mobility and Ancillary Services – Game Changer for the Travel Industries

Mobility and Ancillary Services – Game Changer for the Travel Industries

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Mobility and Ancillary Services – Game Changer for the Travel Industries

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  1. Mobility and Ancillary Services – Game Changer for the Travel Industries Darius Jurczyk March, 2012

  2. SAP Helps the Travel and Transportation IndustriesRun Better The entire Airline business network runs SAP300 + Aviation and Defense CustomersAirline Operators, Airline MRO, OEMs, OEM MRO, 3P MRO About 400 Railway and Public Transport companies run SAPBeing the clear No. 1 in this Industry! 70 Airport companies managing 400 Airports run SAPBeing No. 1 in Airports in EMEA / APJ More than 500 LSP’s worldwide run SAP, more than 300 customers in EMEA The entire Hospitality business network runs SAP160 + customersHotel- Cruise- and Timeshare-, Travel Services- , Food Services- , Amusement parks /Casinos/ Lottery, Event Mgmt

  3. SAP Strategy - 5 Markets • Powered by SAP HANA The entire Airline business network runs SAP300 + Aviation and Defense CustomersAirline Operators, Airline MRO, OEMs, OEM MRO, 3P MRO MOBILE T&L Industry Partner ANALYTICS About 400 Railway and Public Transport companies run SAPBeing the clear No. 1 in this Industry! APPLICATIONS 70 Airport companies managing 400 Airports run SAPBeing No. 1 in Airports in EMEA / APJ TECHNOLOGY & DATABASE More than 500 LSP’s worldwide run SAP, more than 300 customers in EMEA CLOUD The entire Hospitality business network runs SAP300 + customersHotel- Cruise- and Timeshare-, Travel Services- , Food Services- , Amusement parks /Casinos/ Lottery, Event Mgmt

  4. SAP Today – Winning in 5 market categories • Powered by SAP HANA MOBILE T&L Industry Partner 55,700+ SAP employees worldwide ANALYTICS 120countries 25industries APPLICATIONS 37languages TECHNOLOGY & DATABASE 75country offices CLOUD 1,200+services partners worldwide

  5. SAP Today – Winning in 5 market categories • Powered by SAP HANA MOBILE T&L Industry Partner ANALYTICS APPLICATIONS TECHNOLOGY & DATABASE CLOUD

  6. SAP Mobile – Impact on the Travel Industry • Powered by SAP HANA MOBILE • Reducing Costs • Increase Operational efficiency • Improved Asset`s Turnaround • Incremental Revenues &Enabling Ancillary Revenues • Improve Customer Services &Increase Passenger Loyalty • Improve Workforce Productivity • Better on board customer services ANALYTICS APPLICATIONS TECHNOLOGY & DATABASE CLOUD

  7. Travel Industry – Largest Connected Marketplace Collaborate Asset Management CP’s & Retailers Entertainment &Recreation Passenger Management PassengerTransportation Airports & Stations Tourism & TravelServices Hotels Airlines Rail Workforce Management Integrate Analyze

  8. Always connected traveler Collaborate Anytime & Anywhere CP’s & Retailers Entertainment &Recreation Real-time Mobile information PassengerTransportation Airports & Stations Tourism & TravelServices Hotels Airlines Rail Integrate Analyze

  9. Game changer for the Airline Industry “Digital” Aircrafts – Flying Domains Largest Connected Marketplace Always connected traveler Anytime & Anywhere Ancillary Revenues Passengers / Consumers Valuable Service Ancillary sales via mobile 12% of total airline revenues The key issue is whether the travel industry can evolve from a mode of transportation to a retail business. SAP’s mobile development technologies

  10. Afaria: Top ranked in Forrester Wave™ Mobile Device Management Solutions report Leader in Mobile Device Management for 9th year and mobile middleware for the 8th year Why SAP? TenReasonstochoose SAP for Enterprise Mobility TOP 10 Reasons Market Leader End-to-End Solution SupportingLeading Devices Mobile-EnableAnyApplication Opens Access to Wide Range of Users Unlock Innovation DeploymentFlexibility Enterprise-Level Security Rapid Business Value Industry Focus 1 2 3 4 5 6 7 8 9 10