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The journey of alternate format textbooks in Manitoba

Explore the journey of alternate format textbooks in Manitoba through the eyes of Susan Doerksen and Carolyn Wiebe. Learn how the system works from student registration with Disability Services to the production of texts in alternate formats. Discover the concerns faced in ordering textbooks, delays, and student dissatisfaction with response times. Find out about the positive aspects such as efficient cooperation between Special Material Services and Disability Services, providing a quick resolution process for students' textbook issues.

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The journey of alternate format textbooks in Manitoba

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  1. The journey of alternate format textbooks in Manitoba Susan Doerksen & Carolyn Wiebe

  2. How it works • Students register with DS • DS advisor downloads their booklist • If there are no texts listed, DS calls professors, departments, etc. to get the text list

  3. How it works • DS emails list to Special Material Services (SMS) • SMS searches databases in U.S. and Canada • SMS lets DS know what can be ordered • DS informs student what is available

  4. How it works • If a student has a visual disability, texts are ordered from the publisher and sent to SMS for production in alternate format

  5. Concerns with the system • Many of the books ordered are older or American editions • There are significant delays waiting for instructors to pick their texts • Instructors change editions or texts after we have ordered

  6. Concerns • Students are unhappy with response times from DS • Students do not tell us when there are problems • Why can only students with visual disabilities have texts produced for them?

  7. Positives of Cooperation • SMS and DS have great working relationship • We keep tabs on each other so if something hasn’t arrived or texts haven’t been sent, the other party is reminded

  8. Positives of Cooperation • Students have one go-to person if there are problems • Once we know the text information the process is very quick

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