EFFECTIVE COMMUNICATION SKILLS “Effective”
Statement:- SHORTER, SHARPER, STRONGER.
You’re expected to report to work at 9.00 a.m. Rewrite:- Work starts at 9.00 a.m.
Christmas is here again… Christmas is just around the corner. I sure hope you have the “Creative Packages”ready to see your clients with. • Nothing wrong. Perfectly good English. • It’s weak. • No urgency. Very casual.
Rewrite:- 21 days to Christmas… Christmas is just 21 days away. How many Creative Packages have been sold? • Stronger – more direct
Tock Peng is back from Guang Zhou. • Anything wrong here? Rewrite:- Tock Peng has returned from Guang Zhou. Explain: Difference between “back” & “returned”.
“I shall be back” • Again it’s weak & casual. Rewrite:- General Douglas McArthur said “I shall return”. World War II – He said this as a promise to the people of the Philippines. • More meaningful. It’s a promise.
Quote:- Sir Winston Churchill to speak in:- “short, homely words of common usage”.
Homework: Give written directions of how to get from AMDB Building, Jalan Lumut to Dataran Merdeka, Kuala Lumpur.