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ivr solution | ivr system | ivr number | ivr service provider - Fonada

Office IVR solution can be distinguished in two ways: Single and Multi-level. In a single-level office IVR solution, customers can religiously follow a single voice-based information renderer to reach the desired agent of inquiry.

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ivr solution | ivr system | ivr number | ivr service provider - Fonada

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  1. ivr solution | ivr system | ivr number | ivr service provider - Fonada Streamline Calls via Office IVR Maximize your brand visibility with IVR solution Why do you need an office IVR solution for your company? Office IVR solution can be distinguished in two ways: Single and Multi-level. In a single-level office IVR solution, customers can religiously follow a single voice-based information renderer to reach the desired agent of inquiry. Advantages of an Office IVR CRM Integration For a smoother workflow, office IVR solution allows inclusion of popular CRM services. Outbound Calls Connect with your clients through automatic outbound calls to relay exclusive offers, customer support, and transactional messages. Remote Teams With flexible work flow, enterprises can manage their sales team through remote servers. Toll Free Number Use virtual number to build brand identity and it offers free calling for the consumers. Key factors of Office IVR Multi-Level IVR Multi-level office ivr number works on the principle of segmenting company dialer to multiple directives where they lead consumers to very specific departments of interest. Brand visibility Arrange large volume transactional outbound calls to announce, get feedback, and consumer engagement. Number Masking Protect agent privacy with the help of number masking solution, hiding the original number for safe transaction. Live Panel Organize your team performance with real-time-activity analysis, including agent progress, call history, and call insights. What are the benefits of the IVR system? Since the inception of the automated calling system, Interactive Voice Response (IVR) has helped a lot of businesses to scale with great engagement and professional communication. There is a horde of benefits you can derive by integrating smart IVR solutions, and they are:

  2. •IVR leads to enhanced customer experience. It increases first contact resolution (FCR) and removes the need for customers to call again. •It helps your enterprise to display a more professional image in the market. •Smart IVR solutions enhance agent performance and boost employee morale for better operations. •Be 24*7 available with automated messages and replies for a seamless workflow and customer query resolution. •Reduce manual errors to a minimum by integrating automatic services of IVR. What cloud-based IVR service would you recommend? Nowadays, various cloud telephony services are available for businesses to transform their traditional PBX system to cloud-based communication. Companies like Servetel, Exotel, Knowlarity, MyOperator offer cutting-edge cloud IVR solutions such as single-level and multi-level systems. From simple customer queries to self-service options, with integrated cloud IVR solutions, a business can manage their inbound and outbound calls without burning a hole in your pocket. To sum up, we recommend users to go with Servetel because: •Amped agent productivity for enhanced results. •Generate and convert leads effectively. •Pay only for services you use, there are no hidden costs. •Better customer experience for a seamless operation. •Personalized brand message for each business.

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