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Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

Exhibit 1. Majority of Americans Say Health Care System Needs Fundamental Change or Complete Rebuilding. Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008. Getting an appointment with a doctor the same or next day when sick, without going to ER.

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Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

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  1. Exhibit 1. Majority of Americans Say Health Care SystemNeeds Fundamental Change or Complete Rebuilding Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

  2. Getting an appointment with a doctor the same or next day when sick, without going to ER Getting advice from your doctor by phone during regular office hours Getting care on nights, weekends, or holidays without going to ER Any of the above Exhibit 2. Access Problems: Three of Four AdultsHave Difficulty Getting Timely Access to Their Doctor Percent reporting that it is very difficult/difficult: Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

  3. Exhibit 3. Poor Coordination of Care Is Common,Especially if Multiple Doctors Are Involved Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

  4. Doctors ordered a testthat had already been done Doctors recommended unnecessary treatment or care, with little health benefit Either/both of the above Exhibit 4. Potential Waste: One-Third of AdultsExperience Duplicative or Unnecessary Care Percent reporting in past two years: Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

  5. Exhibit 5. Administrative Hassles Related toMedical Bills and Insurance Are Serious Problemsfor More Than a Quarter of Adults Percent reporting serious problems spending time on paperwork or disputes related to medical bills and health insurance in past two years 40 28 26 Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

  6. Exhibit 6. Majority Support More Accessible, Coordinated,and Well-Informed Care Note: Subgroups may not sum to total due to rounding. Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

  7. Exhibit 7. Strong Support for Use of Information Technologyto Improve Patient Care Note: Subgroups may not sum to total due to rounding. Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

  8. Exhibit 8. Few Adults Have Internet/E-Mail Access to Their Records or Doctors; Many Would Like It Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

  9. Exhibit 9. Support for Doctors Working in Teams and Groups to Improve Patient Care Percent reporting very important/important for improving patient care 88 68 Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

  10. Exhibit 10. Political Support for Change: Majority Think Next President Should Address Health Care Quality, Costs, and Coverage Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.

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