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The Marketing Plan. Strategic Planning. The Marketing Plan. Mission Statement Situation Analysis Objectives Target Market and Positioning Marketing Strategy Product Price Place Promotion Timetable for Implementation Evaluate Performance. Step 1: Mission Statement.
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The Marketing Plan Strategic Planning
The Marketing Plan • Mission Statement • Situation Analysis • Objectives • Target Market and Positioning • Marketing Strategy • Product • Price • Place • Promotion • Timetable for Implementation • Evaluate Performance
Step 1: Mission Statement • Answers the following: • What type of business are we? • What business are we in? • What do we need to do to accomplish our goals • Not too broad, not too narrow • Focuses on markets rather than on offering
Step 1: Mission Statement Examples • DunkinDonuts: to lead and build great brands • Starbucks: aims to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time
Step 2: Situation Analysis 2a. SWOT Analysis + Strengths - Weaknesses + Opportunities - Threats Identify firm’s Competitive Advantage Internal You control External You don’t control
Step 2a: SWOT Analysis • Evaluate company and product • Consider: costs, skills, financial resources, brand image, technology available, HR, and the External Environment • Industry analysis CDSTEP • Culture, competition, demographics, social, technology, economic and political/legal
Step 2b: Industry Analysis • Culture • Competition • Demographics • Technology • Economic • Political/Legal
Culture • Shared meanings, beliefs, values, customs • Country • Regional • Subcultures or Lifestyles • ie. snowboarders, skateboarders, grunge, so called urban tribes, etc.
Competition • Who • Sales – competition and the category • Market share • Positioning in market vs. you • Direct and indirect competion
Demographics • Generational Cohorts • Seniors • Baby Boomers • Gen Y • Teens • Tweens
Ethnicity/Race • Hispanics • $1.5T purchasing power • Will be 33% of population • 60% Mexican • Non homogeneous group • African-Americans • $1.2T purchasing power • Youngest group • Radio friendly • 30% of HH led by single women • Asian-Americans • $775B purchasing power • Highest family income & education • Adopt latest gadgets
Social Trends • Prince Sensitivity • Health and Wellness • Green consumers • Time poor society • Privacy concerns • Component Lifestyles • Changing gender roles
Technology • “Weisure” Time • Smartphones/tablets are leading people to work during playtime • Technology advancements • Constant Internet access • “ubiquitous” computing and shopping • Mobile coupons and boarding passes • Barcode scanning • RFID for tracking
Economic • Inflation • Recession • Income • Purchasing Power
Political/Legal • Federal Regulation • State Laws • Government Regulatory Agencies • FDA • FTC • CSPC
Step 3: Objectives • What is to be accomplished • Realistic • Measurable • Time Specific • Compared to a benchmark
Target Market and Positioning • Need to choose which customers you will serve • Break the market into segments • Groups with different wants, needs, characteristics • Can target more than one segment
Step 4: Target Market and Positioning • Positioning • How do you want customers to see you? • Luxury • Cheap • Quality • Convenient, etc. • Turn the product attributes into benefits matched to the Target Market
Step 5: Marketing Mix • Product • Price • Place • Promotion
Step 6: Timetable • You have objectives • You have a plan • Need a schedule of the • What • When • Whom
Step 7: Evaluate • Are you on target to accomplish your objectives? • WHAT will you measure WHEN with what METRIC? • Next Steps • Evaluate your position periodically • Growth Strategies • Market Penetration • Product Development • Market Development • Diversification