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Practica Modulo 4 Punto 7

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Practica Modulo 4 Punto 7

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  1. EDITOR, S.A.

  2. EDITOR, S.A.

  3. EDITOR, S.A.

  4. EDITOR, S.A.

  5. €8,000.00 €7,000.00 €6,000.00 €5,000.00 Grupo Polate, S.L €4,000.00 Libreria El Peregrino, S.L. Valeria Ediciones, S.A €3,000.00 €2,000.00 €1,000.00 €- EDITOR, S.A. Enero Febrero Marzo Abril Mayo

  6. 11 1 160 140 120 100 80 Series1 60 40 20 0 1 2 3 4 5 EDITOR, S.A.

  7. Las 3 primeras incidencias representan el 80% de los problemas Por lo tanto se debe trabajar en corregir las mismas. • Mejorar la atención al publico para disminuir reclamos • Contratar personal en areas claves con baja efectividad •Diversificar temas de libros mejorar lanzamientos ! 1 EDITOR, S.A.

  8. EDITOR, S.A.

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