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GroundSwell. Chapter 2 David Obot George Menzies Michael Marx. Intro Into Groundswell. Technology is changing constantly Groundswells focuses on the relationships, not the technology. Networking between individuals. Principles For Mastering Groundswell.
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GroundSwell Chapter 2 David Obot George Menzies Michael Marx
Intro Into Groundswell • Technology is changing constantly • Groundswells focuses on the relationships, not the technology. • Networking between individuals.
Principles For Mastering Groundswell • Concentrate on the relationships, Not the technologies • The way people connect with each other- community that is created-determines how the power shifts
Examples of Groundswell Technologies • Blogs • Self Expression for one’s personal events • Group of journal entries • Most popular among the Groundswell Technologies • Building relationships between the writer and the readers. Top 25 Blogs Read Of The Month of Feb. Top 25 Most Popular Blogs Blogs have the most influence on companies -OfficeMax- OfficeMax Inc. (OMX): Blog - Business Exchange
Social Networking • The Basics: MySpace and Facebook • Over tens of millions users. • Participation : One in every 4 Americans. Advantages • Networks created customer base. • Increased awareness Disadvantages • Time- Consuming
The Wiki Threat • The greatest threat presented by Wikis is in the form of Wikipedia. • Wikipedia is an online encyclopedia that allows readers to edit it content • This poses a threat because readers edit the description of your company in a way contrary to your preferred image
Forums, Ratings, Reviews • These form a threat because these are usually accurate interpretations of a companies product or service. • If that product or service does not live up to its claim then other in the online community can see that product • It can result lower sales and damage the company’s image
Forums, Ratings, Reviews • These form a threat because these are usually accurate interpretations of a companies product or service. • If that product or service does not live up to its claim then other in the online community can see that product • It can result lower sales and damage the company’s image
Wiki • Hawaiian word for quick • Sites that support multiple contributors with a shared responsibility for creating and maintaining content • Largest and best known: Wikipedia • Classic example of groundswell power
Forums, Ratings, and Reviews • Older than just about any other social technology • Forums- basically a slow motion conversation allowing people to respond online. • AOL • Yahoo • Ratings and Reviews- Boosts buy rates for businesses
Tags • TAGS ARE EVERYWHERE!!!! • 7% Of American Internet use tags • THREATEN INSTITUTIONAL POWER??? • No control over how people will clissify you or your products. • Subway (Health food, or Fast food)
RSS & WIDGETS • Between everyday emails, facebook updates, blog posts, YouTube videos, and all kinds of tagged items, one could easily become overwhelmed • Gives people the ability to consume and process more social content, accelerate the action of the groundswell.
HOW THEY WORK • RSS- Really simple Syndication • Tool that brings you updates • Instead of going to every blog site or auction site, RSS brings the updates to you • 2 elements- Transmitter and Reader • Widgets- mini app. that connect to the internet • Specific Functions (located on desktop) • Weather widget • Gas price widget
Focusing on Relationships • When Evaluating a new technology ask yourself • Does it allow people to connect to each other in a new way? • Is it effortless to sign up for? • Does it shift power from institutions to people? • Does the community generate enough content to sustain itself? • Is it an open platform that invites partnership? • Obviously, more goes in to evaluating new technologies, however, technologies that get the answer “yes” to these questions tend to take off.