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DENVER HOUSEHOLD HAZARDOUS WASTE MANAGEMENT PROGRAM

DENVER HOUSEHOLD HAZARDOUS WASTE MANAGEMENT PROGRAM. City and County of Denver Department of Public Works Wastewater Management & Solid Waste Management Divisions & Curbside, Inc./Safety Kleen. Denver Program - How We Did It. Public Works Division. Solid Waste Management Denver Recycles.

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DENVER HOUSEHOLD HAZARDOUS WASTE MANAGEMENT PROGRAM

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  1. DENVER HOUSEHOLD HAZARDOUS WASTE MANAGEMENT PROGRAM City and County of Denver Department of Public Works Wastewater Management & Solid Waste Management Divisions & Curbside, Inc./Safety Kleen

  2. Denver Program - How We Did It... Public Works Division Solid Waste Management Denver Recycles Wastewater Management + HHW Collection Program

  3. Why Consider a Door-to-Door Collection Program? • No sustainable funding source • No capital expenditures, yet provides a year-round option • Allows for greater diversity in materials collected • Removes generator status responsibility from the city • Greatest program demand - seniors • Requires minimal staff to administer the program

  4. Oh No, a Sole Source Request! • Curbside, Inc. only company operating this type of program • New concept - new to the region • More expensive, yet addresses other challenges

  5. How the Program Works... • Curbside, Inc./Safety Kleen • Household hazardous waste hotline 800-HHW-PKUP (5 a.m. To 5 p.m. MST) • Eligible residents one pickup per year • Three item minimum • Encourage local drop-off of motor oil and auto batteries

  6. Hotline Operators: • Schedule collection date • Review acceptable materials • Tell resident how to prepare for collection • Identify any cost to resident • The Kit • Each participant is sent a collection kit - holds approx. 75 lbs. of materials

  7. Collection Day • Residents are instructed to leave kit and excess materials on front porch or near front of house • Resident does not need to be home • Items are inventoried by driver and prepared for transport to branch for further processing

  8. TheBudget • $212,00 annual collections budget What that pays for: • Approx. 2,400 collections, about 1.4 to 1.6% of 155,000 eligible households • $70 per stop - recyclable • $90 per stop - recyclable & nonrecyclable • $25,000 - public education & marketing

  9. What the Resident Pays For... • Not much. No co-pay. • Latex paint - $2 per gallon over 10 gallons • All single-container materials over five gallons • Items in excess of 100 lbs. City pays overage currently

  10. Public Education and Marketing • 1994-1999 - Primarily public education emphasis • Waste reduction - a key component to public education effort • Door-to-Door program - conservative promotional roll-out, low-cost promotional angles • Pilot program - utilized a variety of external/internal communication channels

  11. Marketing and Education Tools A Sampling of What We’ve Done: • Press releases - general announcement, move-out (realtors), hazards of storage (fire dept.), and program milestones • Flyers - 10,000 plus, four-color, bilingual promotional flyer • Direct mail - Wastewater Mgmt. billing, calendar/program mailings for recycling and large item pickup program • City’s website and cable television station

  12. Also…. • Neighborhood Associations • Community Events • Denver Public Schools - Livingwise Program Plus, • Production and distribution of 20,000 waste reduction/alternative products booklets

  13. How it’s Working... • December 2000, 13-month pilot program completed • To date, 1,100 collections, 120,000 pounds of waste. Average 106 lbs. per stop/78 lbs. national average • Slow participation in pilot phase • Some bumps, some adjustments, all in all a good program approach for Denver

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