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REISA. From Cultivating Roots to Plantation Management. How we tended & grew our Network Development models & handy tools Gardening tips and lessons. How we grew our Network. Investment capital. CHSSN Primary healthcare adaptation (FASSP) 10+3,4 M $. Health Canada Federal Action Plan
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REISA From Cultivating Roots to Plantation Management • How we tended & grew our Network • Development models & handy tools • Gardening tips and lessons
Investment capital CHSSN Primary healthcare adaptation (FASSP) 10+3,4 M $ Health Canada Federal Action Plan 2003-2008: 30,1 M $ NPI funds through CHSSN Since 2008 QCGN political mandate is incompatible with non-partisan community development Entente Gouvernement du Québec McGill Training, retention, telehealth 12 M $ QCGN Networking & Partnership (NPI) 4,7 M $
Market survey • Établir des modalités de référence • Faciliter le transport • Développer des services • Importer des services de l’Ouest
First community meeting: May 2005 Adoption of FASSP strategic plan: February 2006 Project funds exceeding $900,000 acquired by February 2008 Community vitality study • Isolated, unsupported, disjointed, inefficient, undeveloped and hidden: networking needed. • Linguistic/political stigmatisation: solidarity through partnership needed. • Numerous development projects identified using available resources.
First plantings • Foster Pavillon agreement • NPI + MTHRD + FASSP complementary fund: • Care-Ring Voice Network • Special Needs Respite/Adult Ed • Almage Satellite Movement • Diabetes project feasibility • CLC videoconferencing • English volunteering website • Drug Awareness • Literacy, Integration & Support
REISA Réseau de l’Est de l’Île pour les services en anglais East Island Network for English Language Services
Strategic information Networking and partnership Adaptation of service delivery models Innovative use of technology Development of human resources Public health initiatives ‘To seek out and explore new partnerships, to boldly improve access to Health and Social Services for English-speaking people in Quebec as no one has done before.’ (…not quite how Health Canada puts it.) Health Canada’s ingenious plan. Six levers for change One prime directive
Knowledge of conditions in the fieldSurvey ZBA-CSSS 2005-06 (n=1,800): service use(In which settings have you consulted in past 12 months for yourself or a dependent ?)
Knowledge of conditions in the fieldFASSP:Discomfort in receiving services in French(Which services would you feel entirely comfortable / somewhat comfortable / uncomfortable / highly uncomfortable receiving, if the service was only available in French ?)
Knowledge of conditions in the field FASSP: Language most frequently spoken at home Langues parlées à la maison par les anglophones – par territoire
Results-based analysis • NPI reporting is standardised across Quebec and compatible with federal funding programs • Ease of transfer of innovation • Ease of province-wide collaboration • Supports partners build capacity, access mainstream funding • Supports Networks to set clearer targets and evaluation parameters.
Opportunistic use of funding(we get our hands dirty) • Partners promote projects with REISA support: • Needs analysis • Project design • Grant-writing • Logistics assistance • Partnership development • Trouble shooting • Activity and financial reporting • Results analysis • Media communications
Bourhis and Landry’s Continuum language planning ideologies towards linguistic minorities Pluralism Ideology (transform practices for minority needs) Civic Ideology (non-intervention, non-support) Assimilationist Ideology (minorities abandon distinctiveness) Ethnist Ideology (minorities cannot be accepted) chart from ‘Group Vitality, Cultural Autonomy and the Wellness of Language Minorities’ by Richard Bourhis and Rodrigue Landry, in The Vitality of the English-speaking Communities of Quebec; from community decline to revival. ( Centre d’études ethniques des université montréalaises (CEETUM), Université de Montréal and Canadian Institute for Research on Linguistic Minorities (CIRLM), Université de Moncton, 2008). • Also from Bourhis & Landry (op. cit. p. 6): • criteria for evaluating community vitality • Demographic factors • Institutional support and control factors • Status factors Another must-see: Stats on Montreal ESC decline in the GMCDI / Pocock papers (on QCGN web-site).
Alinsky’s rules • Timeless: Rules for Radicals need to be translated into a non-confrontational context. • Start with ‘The price of a successful attack is a constructive alternative’ because we’re the constructive alternative. • If you push a negative hard and deep enough it will break through into its counterside; Make the enemy live up to their own book of rules (remember: there are no enemies).
Lesson 1. Everyone cares. • There are no enemies. • There are no flags. • No one wants to see a group within their community suffer from systematic disadvantages. • Social solidarity is extremely developed in the Quebec community sector. • Empathy and compassion is high in the healthcare sector.
Lesson 2. Understand your gardeners. Analyse attitudes and articulate conciliatory ground. Find French-speaking champions.
Lesson 3. Survey your field. • Use CSSS programme-service divisions to categorise evidence base. • Debunk myths: prove poverty, disadvantage and health status disparity. • Inform on cultural context. • Use FOLS data, minimise rather than maximise population. • Prioritise needs depending on relative levels of suffering.
Lesson 4. Wear protective gloves. • Anger is good. Make it work. Go into protective mode. • Share the horror stories without blaming anyone; find support for those who are in the wrong. • Go to bed knowing you’ve made a dent. • Locate the strengths in your community and in your self. • Celebrate success.
Lesson 5. Linguistic peace is a health determinant • “Nurturing the development of strong and vital English-speaking minority communities in the Greater Montreal Area is not incompatible with promoting and protecting the French-speaking reality of Montreal and the province of Quebec.” • -Report of the Greater Montreal Community Development Initiative Steering Committee, summer 2007, p. 18
Lesson 6. Do it your way. • Each community uses its own strengths and partnership resources to deal with locally prioritised needs. • Each community knows how to set the right tone for constructive work with partners. • Each community harbours innovative genius and flair.
Lesson 7.Strength in numbers • Successful innovations from one Network can be adapted to local conditions elsewhere. • Respecting our differences, no single community speaks for the English-speaking people of Quebec. • Synergy between communities makes limited resources go further.
Happy Gardening! Thank-you! REISA