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Hiring a cleaning company might seem a complicated process, there is a lot more to domestic cleaning than how it looks. You will need someone who does the job with a sense of responsibility and not a liability. A good cleaner also needs to be respectful and experienced for taking regular care of your place. We are here to turn these expectations into reality for you. For more, feel free to browse through our site. Do not hesitate to contact us for any queries or questions.
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What is your guarantee for end of lease cleaning? If there are any issues with the clean, please send us an email within 3 days of service, we are happy to go back to fix up, promptly! But please note we only accept one inspection, so preferably it is from your property manager or landlord, as they have the final say.
How to compare and choose end of lease cleaning service? • If the cleaning business is using subcontractors.Not to say a subcontractor won’t do a good job, it would work well if the cleaning job satisfies every party, but if it does not, it may take more effort to get the issues remedied. Plus, there can be a mismatch in cleaning standard. For example, say you were promised something when booking but actually the subcontractor did not get the message when turned up, sometimes it can be frustrating. • Always ask for the checklist for comparison.As there is no industry standard for end of lease cleaning, so you have to make sure all the essentials are included, like both sides of windows, flyscreens, oven, and balcony if it is an apartment. • If there is a guarantee?Cleaning can be a very subjective matter sometimes, no one can guarantee the job can be carried out to meet every one’s expectation from different angles. So make sure the cleaners you engaged with have a guarantee period, should there be anything missed or needs further attention.
Is the price you quote guaranteed? • For offices and commercial properties, we will conduct inspections before providing a quote, the quoted price is guaranteed. • For domestic cleaning including end of lease cleaning, normally quote is provided without inspection and it is based on the assumption that the information provided to us is true and correct and the property is in a reasonable condition, we reserve the right to ask for extra before we start in circumstances like • Inaccurate information was provided when booking, like there is an extra bedroom or bathroom (Study is counted as bedroom, separate toilet is not counted as bathroom) • The property is oversized • The property is in a bad condition and it will take extra hours to bring the cleanliness up to standard • Extra services are required
Do I need to supply anything? Does the property have to be empty? Do I have to be in the house for the whole process? We provide all the cleaning supplies and equipments, and the property has to be empty before we start. However, if your property is furnished, that is also fine, but beaware we are not responsible for cleaning the funitures or moving them to clean beneath, unless a special agreement is arranged. You don’t have to be in the property, we will notify you half of an hour before we finish.
How is cleaning quality controlled by management? • We control the quality by • Ongoing staff training • Irregular and regular inspection • Onsite communication book for regular clients • Regular communication with clients for any improvements that could be made • Dedicated client manager
At Privilege Cleaning, we employ the best possible equipments and techniques, provide ongoing hands on training to deliver the desired outcome. With more than 10 years experience in the industry, we are committed to provide a quality commercial cleaning service to the Canberra community. All of our services are closely monitored by the management team to retain our valued clients. Better still, there is no contract to sign, that is how confident that we can deliver the results for your business.
We pride ourselves in providing high standard office cleaning services to the Canberra community, from single offices to large government departments, our tailored packages can meet your needs and help your business grow.
To ensure your money is well spent and that our service can meet your requirements, the following are put in place: • All staff and managers are vetted and security screened • Dedicated manager to maintain good communication with clients and ensue fast response to any issues • Onsite communication book for cleaners and clients • Regular and irregular inspections are carried out to ensure ongoing performance • Flexible in working hours to keep interruption to your operation to minimum
A clean and hygienic home or office space may seem unattainable for many people. You would generally so engrossed in meeting official targets as well as finishing the everyday tasks that keeping the home space organized and clean becomes a far-fetched scenario without an extra helping hand. You need not worry about spending your off-days
Privilege Cleaning is a Canberra based cleaning company that has been servicing the ACT region for years. We aim to provide high end cleaning services without the high prices and 100% customer satisfaction is guaranteed, because we are dedicated to set the industry benchmark. All staff at Privilege Cleaning have substantial experiences in the field and are rigorously selected and trained to meet the company’s service standard. We perform our jobs to a detailed list of tasks agreed between the clients and us so we don’t miss a thing, and you don’t have to chase the cleaners around to get the job done properly. We use the best equipments and cleaning techniques to ensure the best results, and we provide cleaning chemicals to all jobs. So contact us now, or request a quote through the website, sit back and enjoy the five star treatments you have always deserved.
For More Information Please Visit Our Website https://privilegecleaning.com.au
